Guaranteed Shopping Server for Online Merchant Verification

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Solution Overview

Problem

There is a lack of a systematic way to verify the legitimacy and reliability of online merchants, leading to concerns about internet fraud and cybercrimes, which complicates the assessment of cybercrime extent due to their international nature.

Innovation Solution

A guaranteed shopping service that inspects and verifies online merchants, providing a 3-in-1 guarantee including identity theft protection, purchase guarantee, and lowest price guarantee, while connecting users with certified websites through a desktop security application or web browser, ensuring a safe online shopping experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a guaranteed shopping service inspects and verifies online merchants, then merchant legitimacy and reliability are improved, but system complexity increases

Engineering Contradiction:
Improvemerchant legitimacyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a guaranteed shopping server as an intermediary between shoppers and online merchants. This server inspects merchants, verifies their legitimacy, and provides guarantees to shoppers, thereby resolving the contradiction by adding a mediating component that enhances reliability while managing system complexity through centralized verification.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary inspection and verification of merchants before they are listed or before transactions occur. The guaranteed shopping server proactively assesses merchant legitimacy, stability, and track record in advance, which improves reliability while containing complexity by performing verification upfront rather than during each transaction.

Inventive Principle:
Principle #10Preliminary action

2Object-affected harmful factors

If comprehensive merchant inspection and monitoring is implemented, then shopping safety is improved, but cost increases

Engineering Contradiction:
Improvefraud riskVSAvoidservice cost
Core Design Contradiction:
Object-affected harmful factorsVSLoss of energy

Solution Approach 1:

The system implements continuous monitoring and regular reassessment of merchants. The guaranteed shopping server receives feedback from transactions and shopper reports, adjusting its verification and monitoring activities accordingly. This feedback mechanism reduces fraud risk while optimizing service cost by focusing resources on merchants who need closer scrutiny.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system applies different levels of inspection and monitoring to different merchants based on their risk profiles. High-risk merchants receive more intensive scrutiny while established reliable merchants receive routine monitoring, which reduces overall fraud risk while controlling service costs through differentiated resource allocation.

Inventive Principle:
Principle #16Partial or excessive action

3Reliability

If a 3-in-1 guarantee service is provided, then shopper confidence is improved, but service complexity increases

Engineering Contradiction:
Improveshopper confidenceVSAvoidservice complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent combines identity theft protection, purchase guarantee, and lowest price guarantee into a single integrated guaranteed shopping service. The guaranteed shopping server manages all three guarantee types through unified processes and interfaces, which improves shopper confidence while reducing service complexity compared to implementing three separate guarantee systems.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The guaranteed shopping server provides multiple guarantee functions through a single service platform. It handles identity verification, transaction protection, and price matching across diverse online merchants and product categories, achieving universality that improves shopper confidence while containing service complexity through multi-functional integration.

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Reliability

If regular merchant monitoring is performed, then purchase safety is improved, but time consumption increases

Engineering Contradiction:
Improvepurchase safetyVSAvoidmonitoring time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The guaranteed shopping server performs periodic monitoring and reassessment of merchants at scheduled intervals rather than continuously. This periodic action maintains purchase safety by regularly verifying merchant legitimacy while reducing time consumption compared to constant monitoring, allowing the system to balance reliability with efficient resource utilization.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS9691089B2User to website guaranteed shopping
Publication Date: 2017.06.27 SIMPLER POSTAGE INC
  • US9691089B2 patent drawing
  • US9691089B2 patent drawing
  • US9691089B2 patent drawing

AI summary

One embodiment is directed toward a process for a merchant inspection, where a guaranteed shopping server inspects online merchants to ensure they are reliable, financially stable, and committed to providing a great online shopping experience to the buyer/user. Next, this service monitors merchants on a regular basis, to ensure they deliver on their terms of sale, thus assuring purchasers of an overall safe online experience. Next, the guaranteed shopping service provides, a guarantee for added peace of mind for the purchaser. In accordance with one embodiment, a guarantee is provided to the buyer including ID theft protection, a purchase guarantee and a lowest price guarantee. As with other type of guarantees, certain restrictions and terms may apply. If a buyer does experience a problem with an online merchant, a benefit claim can be made and once the claim is validated, guaranteed shopping coverage can apply.