Handheld Supervisor System for Real-Time Training Evaluation

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Solution Overview

Problem

Existing methods for employee training and evaluation are inefficient, costly, and generate excessive paperwork, particularly in large organizations, and do not account for discrepancies in supervisor knowledge and experience, leading to inconsistent training and evaluation across different supervisors.

Innovation Solution

A handheld personal computer system with integrated supervisory functions that captures and stores work measurement and health and safety data, allowing for concurrent display and analysis of multiple job-related activities, and automatically adjusts the display based on performance thresholds, facilitating consistent training and evaluation across different locations and supervisors.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional paper-based methods are used for employee training and evaluation, then supervisors can conduct management sessions, but it generates excessive paperwork and makes information analysis cumbersome

Engineering Contradiction:
Improveefficiency of training and evaluationVSAvoidpaperwork volume
Core Design Contradiction:
ProductivityVSLoss of substance

Solution Approach 1:

The patent replaces the mechanical paper-based system with an electronic data processing system. Supervisors use portable computers to electronically capture, store, and analyze training and evaluation data, eliminating the need for physical paper forms and manual filing processes while improving information accessibility and analysis efficiency

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system creates digital copies of training and evaluation records instead of physical papers. Electronic data can be easily replicated, stored, and accessed across multiple locations without the physical constraints of paper, reducing paperwork while maintaining record-keeping functionality

Inventive Principle:
Principle #26Copying

2Manufacturing precision

If separate management sessions are conducted for different job-related areas, then comprehensive training and evaluation are achieved, but the number of sessions increases making the process time-consuming and costly

Engineering Contradiction:
Improvecompleteness of training coverageVSAvoidtotal session time
Core Design Contradiction:
Manufacturing precisionVSLoss of time

Solution Approach 1:

The patent merges multiple training and evaluation activities into a single integrated management session. The electronic system allows supervisors to simultaneously conduct training in multiple job-related areas (production, safety, service, sales) during one session, capturing all data electronically without requiring separate sessions for each area

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The portable computer system performs multiple functions within a single platform, enabling supervisors to conduct various types of training and evaluation activities simultaneously. The system universally handles different data types and formats from multiple job areas, eliminating the need for specialized separate sessions

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If multiple supervisors conduct training and evaluation sessions, then coverage is improved, but discrepancies in supervisor knowledge and experience lead to inconsistent training quality

Engineering Contradiction:
Improvetraining coverageVSAvoidconsistency of training quality
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The patent implements homogeneity in the training and evaluation process by using a standardized electronic system that all supervisors must follow. The system enforces consistent data collection methods, evaluation criteria, and recording formats across all supervisors, eliminating variations caused by individual supervisor differences in knowledge and experience

Inventive Principle:
Principle #33Homogeneity

Solution Approach 2:

The system provides automated feedback mechanisms that ensure consistent application of training and evaluation standards. The electronic platform tracks and monitors supervisor performance, providing real-time feedback and guidance to maintain uniformity in training quality across different supervisors and locations

Inventive Principle:
Principle #23Feedback

4Loss of information

If traditional paper-based data collection is used, then data can be recorded, but analyzing and sharing information across the organization is cumbersome

Engineering Contradiction:
Improvedata accessibilityVSAvoidinformation processing complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent replaces manual paper-based data handling with automated electronic data processing. The system automatically captures, stores, and processes training and evaluation data, enabling easy analysis and sharing across the organization without the complexity of manual paper management

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The electronic data processing system acts as an intermediary between data collection and information analysis. It automatically processes raw data into meaningful insights, facilitating seamless information sharing across the organization while reducing the complexity of data analysis

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS7571111B2Computer system for monitoring actual performance to standards in real time
Publication Date: 2009.08.04 UNITED PARCEL SERVICE OF AMERICAN INC
  • US7571111B2 patent drawing
  • US7571111B2 patent drawing
  • US7571111B2 patent drawing

AI summary

The present invention provides a system and method for conducting a management session between a supervisor and an employee or other subordinate. The system utilizes a handheld personal computer that is programmed with multiple supervisory functions, which are displayed in an integrated format to reduce the number of supervisory sessions required for a given employee. The system also provides for the capture and storage of automatic work measurement data, which can be integrated with other work measurement data captured by one or more sensing devices within the employee's workspace, and performance to standards can be reviewed in real time via real-time alerts or at the end of the evaluation.