Automated Handpay Lockup Event Clearing in Game Streaming
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Solution Overview
Problem
In live streaming gaming environments, awards exceeding a threshold amount often result in operational downtime for client devices due to the need for personnel intervention, leading to prolonged downtime and inefficiencies, especially when multiple devices win the same award, overwhelming gaming establishment resources.
Innovation Solution
Implementing a system that allows users to enroll in handpay lockup event clearing features, enabling automatic or semi-automatic processing of awards independent of personnel intervention, including generating tax forms and keying off awards to credit meters, thereby reducing downtime and streamlining the process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual personnel intervention is required to clear handpay lockup events, then award accuracy and regulatory compliance are ensured, but operational downtime increases and productivity decreases
Solution Approach 1:
The system enables self-service by allowing users to enroll in handpay lockup event clearing features that automatically process awards without requiring personnel intervention. The client device autonomously clears lockup events by generating tax forms and keying off awards to credit meters, eliminating the need for manual intervention while maintaining processing accuracy.
Solution Approach 2:
The system performs preliminary action by pre-enrolling users in handpay lockup event clearing features and pre-configuring automatic processing parameters. When a handpay lockup event occurs, the system has already prepared the necessary tax forms and award clearing mechanisms, enabling immediate automated processing without waiting for personnel availability.
2Productivity
If multiple client devices win the same award simultaneously, then user engagement and revenue increase, but personnel resources become overwhelmed and downtime extends
Solution Approach 1:
The system segments the centralized manual processing function into distributed automated processing at each client device. Each device independently clears its own handpay lockup events through enrolled users, dividing the processing load across multiple autonomous units rather than concentrating it on a limited personnel resource.
Solution Approach 2:
The system merges multiple award processing operations into a single automated workflow. When multiple devices experience handpay lockup events simultaneously, the automated clearing feature consolidates these events into parallel processing streams, allowing simultaneous clearance of multiple awards without requiring sequential manual intervention.
3Ease of operation
If automated handpay lockup event clearing is implemented, then operational efficiency and device uptime improve, but system complexity and automation requirements increase
Solution Approach 1:
The system achieves universality by creating a multi-functional automated clearing platform that handles multiple award types, generates various tax forms, and processes different wagering game outcomes through a single integrated system. This universal approach consolidates complexity into one system rather than requiring separate manual procedures for each scenario.
Solution Approach 2:
The system introduces an intermediary automated clearing system that mediates between the wagering game environment and regulatory requirements. This intermediary automatically generates tax forms, verifies award amounts, and coordinates with credit meter systems, reducing the complexity burden from users while maintaining regulatory compliance through structured intermediate processing steps.
Data Source
AI summary
Systems and methods that utilize one or more features to account for an award at a client device that is above a threshold amount and realized based on a wager placed in association with a game being played at a streaming device and streamed by a live streaming platform.