Automated Hardware Error Correction via Policy-Based Remediation

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Solution Overview

Problem

Manual correction of hardware errors in data center management systems (DCMS) leads to increased costs and downtime due to the need for technician intervention, resulting in inefficient operations.

Innovation Solution

An automated remediation engine that subscribes to alerts, filters actionable errors, and applies control signals based on predefined policies to correct hardware errors without manual intervention, reducing downtime and costs.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual correction of hardware errors is performed by technicians, then hardware errors can be corrected, but costs and downtime increase

Engineering Contradiction:
Improvehardware error correctionVSAvoiddowntime
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables self-service by implementing an automated remediation engine that monitors hardware errors and executes corrective actions autonomously based on predefined policies, eliminating the need for technician intervention and reducing downtime

Inventive Principle:
Principle #25Self-service

2Reliability

If manual correction of hardware errors is performed by technicians, then hardware errors can be corrected, but operational costs increase

Engineering Contradiction:
Improvehardware error correctionVSAvoidoperational costs
Core Design Contradiction:
ReliabilityVSLoss of energy

Solution Approach 1:

The automated remediation engine performs self-service by autonomously detecting hardware errors and executing corrective actions based on predefined policies, eliminating technician intervention and reducing operational costs associated with manual correction

Inventive Principle:
Principle #25Self-service

3Productivity

If automated remediation engine is implemented, then downtime and costs are reduced, but system complexity increases

Engineering Contradiction:
Improveoperational efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The automated remediation engine acts as an intermediary layer between hardware monitoring and corrective action execution, managing the complexity of automation logic while presenting a simplified interface for policy configuration and error handling

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11106527B2Hardware error corrections based on policies
Publication Date: 2021.08.31 HEWLETT PACKARD ENTERPRISE DEV LP
  • US11106527B2 patent drawing
  • US11106527B2 patent drawing
  • US11106527B2 patent drawing

AI summary

In example implementations, an apparatus is provided. The apparatus includes a communication interface, a non-transitory computer readable storage medium, a processor, and an actuator device. The communication interface receives alerts associated with hardware errors from a data center management system (DCMS). The non-transitory computer readable medium is stores a policy that defines rules for correcting the hardware errors associated with the alerts. The processor compares each one of the hardware errors from the alerts to the policy to identify correctable hardware errors from the hardware errors. The actuator devices generates a control signal that is transmitted to the DCMS via the communication interface to initiate a correction action for the correctable hardware errors.