HDD Failure Notification Logic for Mirroring Systems
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Solution Overview
Problem
Existing image forming apparatuses with both mirroring and failure predicting functions often result in unnecessary notifications of HDD failures, leading to undesired downtime and increased operational costs due to false alerts and unnecessary maintenance calls.
Innovation Solution
An information processing apparatus with storage units configured to have a mirroring function and self-diagnosis capabilities, where notifications are controlled based on predicted failure status, disabling notifications when the mirroring function is enabled to prevent unnecessary alerts and maintenance actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If both mirroring function and failure predicting function are enabled, then data safety is improved, but unnecessary failure notifications are generated causing downtime and increased maintenance costs
Solution Approach 1:
The patent applies local quality by differentiating notification behavior based on the specific state of the mirroring function. When mirroring is enabled, failure predictions for the primary HDD are suppressed while still monitoring them, whereas predictions for the auxiliary HDD remain active. This localized differentiation of notification policies resolves the contradiction by eliminating unnecessary notifications only where redundant (primary HDD with mirroring) while maintaining useful notifications elsewhere.
Solution Approach 2:
The patent inverts the conventional notification logic by suppressing failure predictions under specific conditions (when mirroring is enabled for the primary HDD) rather than generating them unconditionally. This inversion transforms the notification system from one that alerts on all predicted failures to one that intelligently filters out redundant alerts, thereby reducing downtime caused by unnecessary maintenance calls.
2Reliability
If both mirroring function and failure predicting function are enabled, then data safety is improved, but maintenance costs increase due to unnecessary service calls
Solution Approach 1:
The patent applies local quality by differentiating notification behavior based on the specific state of the mirroring function. When mirroring is enabled, failure predictions for the primary HDD are suppressed while still monitoring them, whereas predictions for the auxiliary HDD remain active. This localized differentiation of notification policies resolves the contradiction by eliminating unnecessary notifications only where redundant (primary HDD with mirroring) while maintaining useful notifications elsewhere.
Solution Approach 2:
The patent converts the potentially harmful effect of redundant failure predictions into a benefit by using the mirroring function's state information to intelligently filter notifications. The system leverages the existing mirroring configuration to suppress redundant alerts, transforming what would be wasteful maintenance costs into optimized resource allocation where service calls are only triggered when genuinely necessary.
3Measurement precision
If failure prediction notification is provided for both HDDs in mirroring configuration, then monitoring coverage is improved, but user confusion increases as notifications are redundant
Solution Approach 1:
The patent applies local quality by differentiating notification behavior based on the specific state of the mirroring function. When mirroring is enabled, failure predictions for the primary HDD are suppressed while still monitoring them, whereas predictions for the auxiliary HDD remain active. This localized differentiation of notification policies resolves the contradiction by eliminating unnecessary notifications only where redundant (primary HDD with mirroring) while maintaining useful notifications elsewhere.
Solution Approach 2:
The patent extracts redundant notification information from the system by identifying and suppressing failure predictions that would be duplicate alerts due to the mirroring configuration. By removing these redundant notifications while retaining monitoring capabilities, the system maintains comprehensive oversight without overwhelming the user with duplicate alerts, thus improving ease of operation.
Data Source
AI summary
An information processing apparatus which is capable of reducing operational costs required for the information processing apparatus equipped with HDDs having a mirroring function and a self-diagnosis function. Status information indicative of statuses of the HDDs is obtained by the self-diagnosis function which the HDDs have. Based on the obtained status information obtained, whether or not the HDDs will fail is predicted. When a failure of the HDDs is predicted, and the mirroring function is disabled, an electronic device determined in advance is notified that replacement of the HDDs is necessary. When a failure of the HDDs is predicted, and the mirroring function is enabled, the electronic device is not notified that replacement of the HDDs is necessary.


