Wireless Headset Frustration Diagnostics via Shake Detection

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Solution Overview

Problem

Wireless devices, such as Bluetooth headsets, often become unresponsive without clear indicators of the issue, leading to user frustration, as they lack self-diagnostic capabilities and reset buttons, requiring users to manually reset by placing them in their cases.

Innovation Solution

A method and system that detect user frustration inputs, such as taps or shakes, to initiate a self-diagnostic process, involving sensor detection, processor analysis, and component status requests to identify and address errors, including resetting components and re-establishing connections.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Device complexity

If wireless devices become unresponsive without clear indicators, then device simplicity is maintained, but user frustration increases and troubleshooting becomes difficult

Engineering Contradiction:
Improvedevice simplicityVSAvoiduser frustration
Core Design Contradiction:
Device complexityVSEase of operation

Solution Approach 1:

The patent employs LED indicators that change color or illumination patterns to communicate device status and error conditions to users. This provides clear visual feedback without adding complex interfaces or controls, resolving the contradiction between maintaining device simplicity and improving ease of operation.

Inventive Principle:
Principle #32Color changes

Solution Approach 2:

The patent introduces an intermediary diagnostic system that acts as a mediator between the device's internal components and the user. This system automatically detects issues, communicates them through indicators, and can self-diagnose problems, eliminating the need for users to directly troubleshoot complex technical issues.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Device complexity

If users must manually reset devices by placing them in cases, then device design is simplified, but time is lost and user convenience deteriorates

Engineering Contradiction:
Improvedevice designVSAvoidreset time
Core Design Contradiction:
Device complexityVSLoss of time

Solution Approach 1:

The patent implements self-service functionality where the device automatically detects when it needs resetting and performs the reset operation autonomously. The device monitors its own operational status, identifies errors, and executes recovery procedures without requiring user intervention, thereby eliminating the time loss associated with manual resetting.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent performs preliminary diagnostic actions continuously in the background, monitoring device health before failures occur. When issues are detected, the device proactively initiates reset sequences before the user experiences complete unresponsiveness, reducing the time needed for recovery.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If wireless devices lack self-diagnostic capabilities, then device functionality is maintained, but troubleshooting efficiency decreases and user assistance is required

Engineering Contradiction:
Improvedevice functionalityVSAvoidtroubleshooting efficiency
Core Design Contradiction:
ProductivityVSEase of repair

Solution Approach 1:

The patent implements comprehensive feedback mechanisms where sensors continuously monitor device operation and provide real-time status information to the control system. This feedback loop enables automatic detection of anomalies, communication of diagnostic information to users through indicators, and autonomous execution of troubleshooting procedures, eliminating the need for external assistance.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent replaces manual mechanical troubleshooting processes with automated electronic diagnostic systems. Instead of requiring users to physically manipulate device components or follow manual troubleshooting steps, the system uses sensors, processors, and communication interfaces to automatically diagnose and resolve issues.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Device complexity

If reset buttons are not included on headsets, then device design is streamlined, but user control and immediate troubleshooting capability are reduced

Engineering Contradiction:
Improvedevice designVSAvoiduser control
Core Design Contradiction:
Device complexityVSEase of operation

Solution Approach 1:

The patent makes existing device components multi-functional. Touch-sensitive surfaces and existing buttons serve both their original functions and act as triggers for diagnostic and reset operations. This eliminates the need for dedicated reset buttons while maintaining user control capability through the existing interface.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The device provides self-service functionality where users can initiate diagnostic and reset procedures through existing interface elements. The system automatically executes the appropriate troubleshooting sequence when users interact with the device during error states, providing user control without requiring additional physical controls.

Inventive Principle:
Principle #25Self-service

Applied Scientific Principles

This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.

Function Achieved in This Case

Enables wireless devices to automatically diagnose and resolve issues without user intervention, quickly restoring functionality and improving user experience by identifying and addressing errors through self-diagnostic processes.

Implementation Method 1

the input is received from an accelerometer of the computing device, the gyroscope of the computing device, or a combination of the accelerometer and the gyroscope

Methodology Applied
Scientific EffectAccelerometer: Accelerometer

Implementation Method 2

the input is received from an accelerometer of the computing device, the gyroscope of the computing device, or a combination of the accelerometer and the gyroscope

Methodology Applied
Scientific EffectGyroscope: Gyroscope

Data Source

PatentUS11589175B2Frustration-based diagnostics
Publication Date: 2023.02.21 GOOGLE LLC
  • US11589175B2 patent drawing
  • US11589175B2 patent drawing
  • US11589175B2 patent drawing

AI summary

A method of identifying errors related to a computing device comprising detecting an input to the computing device, comparing the detected input with a threshold, wherein the threshold corresponds to a level of input indicating frustration by a user, determining whether the input meets or exceeds the threshold, and when the input meets or exceeds the threshold, identifying, by the one or more processors, an error related to the computing device.