Urgency-Aware Do Not Disturb Bypass for Health-Driven Call Prioritization
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing computing devices with do not disturb features often silence incoming calls without providing exceptions for urgent communications, leading to missed important calls.
Innovation Solution
A computing device determines whether to enable a request to establish a communication session to bypass the do not disturb feature based on the urgency level of the communication session, which is determined using health information and sensors to measure parameters such as stress level and health parameters of the user.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the do not disturb feature silences all incoming calls, then the user experience during quiet periods is improved, but important urgent calls may be missed
Solution Approach 1:
The patent applies local quality by differentiating between regular calls and urgent calls. The system identifies urgent calls through health parameter analysis (e.g., elevated heart rate, stress indicators) and applies different notification rules: silent treatment for regular calls during do not disturb mode, but audible alerts for urgent calls. This selective approach resolves the contradiction by maintaining quiet periods while ensuring important communications are not missed.
Solution Approach 2:
The system changes the parameter of call urgency determination from static (contact list exceptions) to dynamic (real-time health parameters). By continuously monitoring health metrics and adjusting call prioritization based on these parameters, the system can adaptively decide whether to silence or alert for each incoming call, thus improving reliability without compromising the do not disturb experience.
2Measurement precision
If the computing device uses health parameters to determine urgency, then the accuracy of identifying important calls is improved, but the device complexity increases
Solution Approach 1:
The patent leverages the multi-functionality of existing health sensors (heart rate monitor, accelerometer, GPS) already present in smartphones. These sensors serve dual purposes: traditional fitness tracking and new urgent call detection. By reusing existing hardware for multiple functions, the system achieves high measurement precision without proportionally increasing device complexity.
Solution Approach 2:
The system employs machine learning models that continuously learn from user behavior patterns and health data to automatically refine urgent call detection accuracy. This self-improving mechanism reduces the need for manual configuration and complex rule-based systems, thereby managing complexity while maintaining high precision in identifying important calls.
Data Source
AI summary
A computing device may receive, from a remote computing device, a request to establish a communication session with the remote computing device and contextual information indicative of an urgency level of the communication session. The computing device may output, at one or more output devices, the contextual information indicative of the urgency level of the communication session and at least one of: haptic output or an audible alert that indicates the request to establish the communication session.