Health Plan Rating System for CMS Quality Metrics

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Solution Overview

Problem

Healthcare plans face challenges in identifying and addressing areas of deficiency to improve and maintain high CMS Five-Star Quality Ratings, given the complexity of 36 standard performance measures across various categories, including disease screenings, vaccinations, and chronic condition management.

Innovation Solution

A system and method that involves obtaining and analyzing medical data from patient populations, using a computer-readable medium and software to evaluate metrics against standards, and providing notifications for below-standard metrics, along with training programs for healthcare providers to improve practices and recording medical documents, including preemptive contact with at-risk patients.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If healthcare plans manually track and analyze all 36 CMS performance measures, then they can identify areas for improvement, but the time and resources required become unmanageable

Engineering Contradiction:
Improvequality rating assessment accuracyVSAvoidtime to analyze performance measures
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent replaces manual mechanical analysis of 36 CMS performance measures with an automated computer-based system that electronically tracks, stores, and analyzes patient data. The system automatically compares actual performance against CMS standards and generates reports, eliminating the need for manual data collection and analysis while maintaining measurement precision.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent introduces an intermediary software system that acts as a bridge between raw patient data and CMS performance metrics. This intermediary automatically processes clinical data, calculates performance measures, and presents results in a format suitable for quality improvement, reducing the time burden on healthcare providers while preserving assessment accuracy.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If healthcare plans implement comprehensive training programs for all providers, then quality of care improves, but the cost and complexity of implementation increase

Engineering Contradiction:
Improvequality of care consistencyVSAvoidtraining program complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent enables providers to self-educate through the system by automatically presenting performance gaps and educational resources related to specific CMS measures. Rather than requiring comprehensive external training programs, the system allows providers to learn on-demand about areas where they need improvement, reducing implementation complexity while maintaining quality consistency.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent divides the comprehensive training need into segmented, targeted educational modules based on specific performance deficiencies. Instead of requiring all providers to complete extensive general training, the system identifies individual or organizational weaknesses and provides focused training only on those specific areas, reducing overall program complexity while improving quality reliability.

Inventive Principle:
Principle #1Segmentation

3Reliability

If healthcare plans proactively contact all at-risk patients, then preventive care and quality metrics improve, but the operational burden on staff increases

Engineering Contradiction:
Improvepreventive care deliveryVSAvoidstaff operational workload
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent replaces manual identification and tracking of at-risk patients with an automated computer-based system that continuously monitors patient data, identifies those requiring preventive care, and generates contact lists. This automation maintains reliable preventive care delivery while significantly reducing the operational burden on staff who no longer need to manually search through patient records.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Measurement precision

If healthcare plans collect and store detailed electronic medical records for all patients, then performance measurement accuracy improves, but data storage and management complexity increase

Engineering Contradiction:
Improveperformance metric accuracyVSAvoiddata management system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent creates a multi-functional data management system that not only stores electronic medical records but also automatically calculates CMS performance measures, generates quality reports, identifies at-risk patients, and provides educational resources. This universal system handles multiple functions within a single platform, reducing management complexity compared to separate systems for each function while maintaining measurement precision.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11010716B2Health plan rating system improvement program
Publication Date: 2021.05.18 STAR MEASURES INVESTMENTS
  • US11010716B2 patent drawing

AI summary

Methods and training programs for improving the level of quality of care within a healthcare plan. The methods include obtaining medical data from a population of patients within the plan, storing such data in electronic medical records embodied on a computer readable medium, evaluating at least one metric within the data via a computer capable of interpreting said electronic medical records, and presenting a notification if the metric is found to be below a standard for the metric. The training includes evaluating the healthcare plan's current practices, training the healthcare provider in improved practices, providing a system for recording medical documents, and training the healthcare provider in use of the system.