Centralized Healthcare Module for Record Standardization

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Solution Overview

Problem

Conventional healthcare systems face challenges with long wait times, limited appointment availability, and difficulties in sharing healthcare records due to proprietary data formats and lack of cooperation between healthcare providers, leading to inconvenience for consumers and inefficiencies in service delivery.

Innovation Solution

A centralized service management module that connects client devices with multiple healthcare providers, allowing users to schedule appointments and manage healthcare records in a standardized format, enabling seamless data exchange and user customization of communication protocols for improved convenience and privacy control.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If healthcare providers maintain records in proprietary formats to meet their specific needs, then each provider can efficiently manage their own data, but data exchange between providers becomes complicated and time-consuming

Engineering Contradiction:
Improvedata management efficiencyVSAvoiddata retrieval time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent introduces a centralized service management module as an intermediary that maintains a standardized master copy of healthcare records. This module receives data from various providers in their proprietary formats, converts it to a standardized format, and stores it centrally. When data is needed, the centralized module provides it to requesting providers, eliminating the need for direct format conversion between providers and reducing data retrieval time.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If healthcare consumers schedule appointments in advance, then appointment availability is improved, but wait times remain long due to variable procedure times and provider capacity constraints

Engineering Contradiction:
Improveappointment availabilityVSAvoidwait time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent implements preliminary actions by having the centralized service management module pre-process and standardize healthcare consumer records before appointments occur. The module pre-loads necessary data into a standardized format, pre-coordinates between providers, and prepares the healthcare consumer's information in advance. This preliminary preparation reduces on-site processing time and minimizes wait times when the consumer actually arrives for their appointment.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If multiple healthcare providers maintain separate records systems, then each provider has control over their data, but seamless sharing of healthcare consumer information between providers becomes difficult

Engineering Contradiction:
Improvedata accuracyVSAvoiddata sharing ease
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent creates a universal standardized data format and centralized storage system that can serve multiple healthcare providers simultaneously. The centralized service management module maintains a master copy of records in this universal format that can be accessed and utilized by any connected provider, eliminating the need for custom integration between each provider pair while maintaining data accuracy through standardized validation rules.

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Productivity

If data is stored in proprietary formats by different providers, then data storage efficiency is optimized for each provider's needs, but data reformatting overhead delays retrieval by different healthcare services

Engineering Contradiction:
Improveinternal processing efficiencyVSAvoiddata reformatting time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The centralized service management module acts as an intermediary that performs format conversion once when data is initially submitted from providers in their proprietary formats. The module converts this data to the standardized format and stores it centrally. Subsequent retrievals by any provider access the pre-converted standardized data directly, eliminating repeated reformatting operations and the associated time delays.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8660856B2Healthcare service management using a centralized service management module
Publication Date: 2014.02.25 HEALTH CATALYST INC
  • US8660856B2 patent drawing
  • US8660856B2 patent drawing
  • US8660856B2 patent drawing

AI summary

A system and method for scheduling or managing receipt of healthcare services are disclosed. A centralized service management module is coupled to one or more client devices and to one or more service providers, such as healthcare providers or insurance providers. The centralized service management module receives an interaction, such as an appointment request, from a client device or a service provider associated with healthcare services. The centralized service management module associates a service provider with the interaction based on a stored user profile. The interaction is then transmitted by the centralized service management module to the associated service provider, which provides data associated with a healthcare product or service associated with the interaction to the centralized service management module. The data is stored in the user profile and transmitted, buy the centralized service management module, to a client device using a communication protocol specified by the user profile.