Help Content Synchronization via Deploy Listener and Documentation Engine
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Solution Overview
Problem
In a cloud landscape, software applications developed by different organizations often have out-of-sync help content due to lack of control over updates, leading to inconsistencies between the software and its related help documentation.
Innovation Solution
A deploy listener scans software deliverables for help content and stores it in a repository, which is then dynamically updated in a help application using a documentation engine, ensuring synchronization without user intervention or application downtime.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If each organization delivers help content independently, then help content can be updated by the organization that develops the software, but the help application cannot control or synchronize the updates, causing software and help content to become out of sync
Solution Approach 1:
The patent introduces a help application as an intermediary component that receives software deliverables from multiple organizations, extracts help content, and manages a centralized repository. This mediator ensures that help content is synchronized with the actual software versions without requiring direct control from each organization, resolving the synchronization issue while maintaining update capability.
Solution Approach 2:
The system implements feedback mechanisms where the help application monitors software deliverables, extracts help content, and updates the repository accordingly. This feedback loop ensures that help content is continuously synchronized with the latest software versions, preventing the out-of-sync condition while allowing independent organization updates.
2Reliability
If help content is manually updated by users, then help content can be kept current, but users must intervene and application downtime may occur during updates
Solution Approach 1:
The patent implements self-service automation where the help application automatically extracts help content from software deliverables and updates the repository without user intervention. The system monitors for new deliverables, processes them automatically, and maintains synchronization, eliminating the need for manual user actions and preventing application downtime.
Solution Approach 2:
The system performs preliminary actions by automatically extracting and storing help content as soon as software deliverables are received. This proactive approach ensures help content is ready and synchronized before users need it, eliminating the need for manual updates and preventing downtime during user access.
3Ease of manufacture
If help content is stored separately from software, then help content can be maintained independently, but synchronization control is lost and content may become outdated
Solution Approach 1:
The help application serves as an intermediary that maintains independent storage of help content while establishing reliable synchronization with software deliverables. The centralized repository acts as a mediator that ensures help content remains independent yet synchronized, preventing information loss and outdated content issues.
Solution Approach 2:
The system implements feedback mechanisms that continuously monitor software deliverables and update the help content repository accordingly. This feedback loop maintains synchronization between separately stored help content and actual software versions, preventing information loss while allowing independent maintenance.
Data Source
AI summary
According to some embodiments, an apparatus and a method of capturing a type of file associated with a software deliverable is provided. A software deliverable is scanned for a predetermined type of file, a first file of the predetermined type of file is determined to exist in the software deliverable and the first file of the predetermined type of file is copied to a repository.