Heuristic Underwriting Model for Decision Consistency

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Solution Overview

Problem

The underwriting process in financial services is largely manual, time-consuming, and prone to variability and inconsistencies due to human judgment, leading to inefficiencies and biases among underwriters.

Innovation Solution

A system and method that utilizes big data analytics and data mining to create a heuristic underwriting model by identifying top-performing underwriters, determining statistically significant decision variables, and generating a decision tool for the underwriting platform, which provides automated suggestions and checklists to improve the underwriting process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual underwriting process is used, then underwriters can apply judgment and experience, but the process becomes time-consuming and produces variability and inconsistencies

Engineering Contradiction:
Improveconsistency of underwriting decisionsVSAvoidtime required for underwriting process
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent creates a digital copy of the underwriting decision-making process by capturing actual underwriter decisions and their associated data elements, then replicating this logic in an automated heuristic model that can be consistently applied across all underwriting cases without human variability

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent replaces the mechanical human judgment process with an automated computer-based heuristic model that uses data mining and statistical analysis to evaluate underwriting factors, eliminating the time-consuming manual review while maintaining decision quality through learned patterns from expert underwriters

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Reliability

If manual underwriting process is used, then underwriters can consider multiple factors, but the process becomes biased by individual judgment and experience

Engineering Contradiction:
Improveobjectivity of underwriting decisionsVSAvoidthroughput of underwriting process
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent enables the underwriting system to self-improve by automatically capturing decision data from underwriters, analyzing patterns through data mining, and refining heuristic models without requiring manual intervention to update the decision logic, thereby maintaining objectivity while increasing throughput

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent implements feedback loops where underwriting outcomes and decisions are continuously monitored, analyzed, and used to refine the heuristic models, ensuring that the system learns from actual performance data and maintains objective, data-driven decision-making at scale

Inventive Principle:
Principle #23Feedback

3Productivity

If automated decision tool is implemented, then processing speed increases, but the system requires significant data analysis and model development

Engineering Contradiction:
Improvespeed of underwriting processVSAvoidcomplexity of underwriting system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent performs preliminary data collection and analysis by capturing underwriting decisions and associated data elements in real-time as they occur, building the heuristic model incrementally from actual operational data rather than requiring extensive upfront data gathering and model development

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent breaks down the complex underwriting decision-making process into discrete, analyzable data elements and factors that can be individually evaluated by the heuristic model, making the overall system more manageable and easier to implement despite the complexity of the underlying decisions

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11854088B1Methods and systems for improving the underwriting process
Publication Date: 2023.12.26 MASSACHUSETTS MUTUAL LIFE INSURANCE CO
  • US11854088B1 patent drawing
  • US11854088B1 patent drawing
  • US11854088B1 patent drawing

AI summary

The embodiments recite systems and methods that improve the traditional underwriting process within a financial institution. These embodiments produce an underwriting model that emulates the resolution patterns of top performing underwriters. The underwriting model once is built and tested is incorporated into decision tools that provide underwriters with insightful advices when underwriting a client. The embodiments use statistical learning techniques such as support vector machine and logistic regression. These techniques can assume a linear or nonlinear relationship between factors and risk classes. Furthermore, the underwriting model also uses artificial intelligence tools such as expert systems and fuzzy logic. A company's underwriting standards and best underwriting practices may be updated periodically so that underwriting model based on decision heuristic keep improving the quality of its output over time.