Hierarchical Access Control for Enterprise Messaging Campaigns
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Solution Overview
Problem
Enterprises face challenges in controlling access to subscriber information across different business units within an organization, particularly in email campaigns, where not all units have the same need or entitlement to access subscriber data, and there is a need for centralized control and compliance with regulatory requirements.
Innovation Solution
A system and method that utilize a hierarchical structure of business units, with an enterprise-level server and message engine to manage and control access to subscriber information, allowing selective sharing and filtering of data across units, enabling efficient management and compliance with regulatory standards.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If centralized control of subscriber information is implemented at the enterprise level, then brand protection and regulatory compliance are improved, but access complexity for different business units increases
Solution Approach 1:
The patent segments access rights by creating distinct enterprise-level and business unit-level access layers. The enterprise-level system maintains centralized control over subscriber information for brand protection and compliance, while business units receive segmented access to specific subscriber data relevant to their operations. This segmentation resolves the contradiction by maintaining centralized authority while enabling distributed operational access.
Solution Approach 2:
The patent introduces an intermediary access control mechanism that mediates between centralized enterprise systems and individual business units. This intermediary layer filters and authorizes data requests, allowing business units to access subscriber information only when authorized and within compliance parameters. The intermediary resolves the complexity issue by providing a standardized access control interface that simplifies interactions between multiple business units and the centralized system.
2Productivity
If selective sharing of subscriber information is enabled across business units, then operational efficiency is improved, but information security risks increase
Solution Approach 1:
The patent applies local quality by customizing information access rights according to specific business unit needs rather than providing uniform access. Each business unit receives access to subscriber information tailored to its operational requirements, enabling efficient operations while limiting exposure to sensitive data. This localized access approach reduces security risks by minimizing the footprint of exposed information while maintaining operational efficiency through targeted data sharing.
Solution Approach 2:
The patent implements partial action by providing business units with only the necessary portions of subscriber information required for their operations, rather than full access. This partial sharing approach enables operational efficiency through sufficient data availability while mitigating security risks by preventing excessive data exposure. The system grants access selectively based on defined criteria, ensuring business units receive enough information to function effectively without compromising overall security.
3Reliability
If hierarchical business unit structure is implemented with centralized control, then regulatory compliance is improved, but system complexity increases
Solution Approach 1:
The patent merges the compliance control functions into the existing hierarchical business unit structure rather than creating separate parallel systems. The enterprise-level and business unit-level systems work together as an integrated hierarchy where compliance rules are enforced at multiple levels simultaneously. This merging approach improves regulatory compliance through multi-level oversight while reducing overall system complexity by utilizing the natural organizational hierarchy for control purposes.
Data Source
AI summary
A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.