Reinforcement Document Transformer for Hierarchical Multimodal QA

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Solution Overview

Problem

Existing question answering (QA) systems face challenges in handling documents with varied formats, multiple classes, and complex structures, particularly in domains like insurance and healthcare, where answers often span multiple text spans and require accurate context correlation across headings and paragraphs.

Innovation Solution

A Reinforcement Document Transformer (RDT) system that utilizes document template structures, domain ontologies, and hierarchical content storage to analyze multimodal queries, determining semantic relationships and generating relevant answers by leveraging natural language processing, computer vision, and machine learning techniques.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If existing QA systems process documents with varied formats and complex structures, then they can handle diverse document types, but the accuracy of answering queries spanning multiple text spans deteriorates

Engineering Contradiction:
Improvehandling diverse document formatsVSAvoidanswer accuracy
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The document is segmented into multiple text spans with hierarchical structure (headings, paragraphs, sections). Each span is processed independently to identify relevant portions, then results are correlated to form comprehensive answers. This segmentation allows the system to handle diverse document formats while maintaining answer accuracy by focusing on specific relevant sections rather than treating the entire document as a single unit.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system introduces a hierarchical dimension to document processing by organizing text spans across multiple levels (document → section → paragraph → sentence). This multi-dimensional structure enables accurate correlation of context across headings and paragraphs while accommodating varied document formats, resolving the contradiction between versatility and precision.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Measurement precision

If QA systems correlate context across headings and paragraphs, then answer accuracy improves, but processing time increases

Engineering Contradiction:
Improvecontext correlation accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary processing of document structures before query answering, pre-organizing text spans into hierarchical segments and pre-computing relevant metadata. This preliminary action enables faster context correlation during actual query processing, as the structural framework is already established and ready for efficient information retrieval.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If the system analyzes document layouts and structures, then retrieval accuracy improves, but system complexity increases

Engineering Contradiction:
Improveretrieval accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system extracts and separates the structural analysis component from the overall processing pipeline. Document layout and structure analysis is performed as a distinct preliminary step that outputs structured metadata, which then guides the retrieval process. This extraction reduces system complexity by modularizing the analysis function while maintaining high retrieval accuracy through dedicated structural processing.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS12412044B2Methods for reinforcement document transformer for multimodal conversations and devices thereof
Publication Date: 2025.09.09 OPENSTREAM INC
  • US12412044B2 patent drawing
  • US12412044B2 patent drawing
  • US12412044B2 patent drawing

AI summary

A computer-implemented method and system for enrichment of responses in a multimodal conversation environment are disclosed. A Question Answer (QA) engine, such as a reinforcement document transformer exploits a document template structure or layout, adapts the information extraction using a domain ontology, stores the enriched contents in a hierarchical form, and learns context and query patterns based on the intent and utterances of one or more queries. The region of enriched content for preparing a response to a given query is expanded or collapsed by navigating upwards or downwards in the hierarchy. The QA engine returns the most relevant answer with the proper context for one or more questions. The responses are provided to the user in one or more modalities.