Custom Home Service Interface for Task Prioritization

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Solution Overview

Problem

Homeowners, especially those with limited time or knowledge, struggle to manage home maintenance and financial/insurance tasks, often lacking awareness of necessary tasks and timelines, leading to inadequate upkeep and coverage.

Innovation Solution

A system that categorizes users based on their status to generate custom interfaces for inputting information, identifying maintenance and financial/insurance tasks, and providing task lists with incentives for completion, utilizing user input and data from other sources to ensure comprehensive coverage.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a comprehensive home maintenance and financial planning system is provided, then the completeness and reliability of service coverage is improved, but the system complexity and difficulty of operation increases

Engineering Contradiction:
Improveservice coverage completenessVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system segments comprehensive services into distinct categories including home maintenance tasks, financial planning tasks, and insurance-related tasks. Each category is further divided into specific actionable items with deadlines and priorities, allowing users to navigate the comprehensive system through organized sections rather than facing a monolithic complex interface.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system provides customized interfaces and task lists tailored to specific user categories (e.g., homeowners, renters, families). The complexity level and service depth are adjusted locally based on user needs, providing comprehensive coverage for some users while offering simplified views for others, thereby maintaining reliability without uniformly increasing complexity.

Inventive Principle:
Principle #3Local quality

2Ease of operation

If detailed user categorization and customized interfaces are implemented, then the ease of operation and user-friendliness is improved, but the device complexity and development requirements increase

Engineering Contradiction:
Improveuser-friendlinessVSAvoiddevelopment requirements
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system changes interface parameters and task list contents based on user category parameters. By detecting user characteristics (e.g., homeowner, renter, family status) and adjusting the displayed information accordingly, the system achieves ease of operation through customization without requiring complex manual configuration, as the categorization is automatically performed based on input data.

Inventive Principle:
Principle #35Parameter changes

3Productivity

If automated task identification and monitoring are provided, then the productivity and time efficiency is improved, but the loss of time for system setup and data collection increases

Engineering Contradiction:
Improvetime efficiencyVSAvoidsetup time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-defining maintenance tasks, financial planning items, and insurance requirements before users need them. Task lists are generated in advance based on user category, and deadlines are pre-calculated, allowing users to receive ready-to-execute plans rather than requiring time-consuming analysis at the point of need.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service through automated task identification where users simply input basic information (home details, financial status) and the system automatically generates personalized task lists, monitors progress, and sends reminders. This automation eliminates the need for manual consulting or analysis, improving productivity while the automated data collection minimizes user time investment.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10831350B1Home custom services
Publication Date: 2020.11.10 ALLSTATE INSURANCE COMPANY
  • US10831350B1 patent drawing
  • US10831350B1 patent drawing
  • US10831350B1 patent drawing

AI summary

Methods, computer-readable media, systems and apparatuses for generation of a custom user interface for various categories of users and home maintenance, finance, and insurance monitoring are provided. The systems may receive data associated with a home, such as a plurality of systems and/or devices associated with the home. Based on the received information, the systems may generate a maintenance task list for the home including a plurality of maintenance tasks, finance task lists, and/or insurance task lists. Data related to maintenance performed on the home may be received and, based on the received maintenance data, a determination may be made as to whether one or more tasks on the maintenance task list have been completed.