Hospitality Reservation Map View with Room Media Annotation

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Solution Overview

Problem

Existing hospitality reservation systems lack the quality and quantity of information about potential room reservations, leading to incomplete reservations and misinformation.

Innovation Solution

A system and method that utilize a database with media source files for guest rooms, rendering a map view of hospitality establishments with graphical representations and room reservation data, allowing for improved information presentation and reservation execution.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If online hospitality reservation systems present more information about potential room reservations, then the quality and quantity of information improves, but the system complexity and data management requirements increase

Engineering Contradiction:
Improveinformation quality about room reservationsVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent creates visual copies of actual room spaces through media source files (photographs, videos, virtual tours) that are integrated into the reservation system. These visual copies provide comprehensive information about room characteristics, amenities, and layouts without requiring physical inspections, thereby improving information quality while managing system complexity through standardized digital reproduction methods

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent transitions from traditional text-based room descriptions to multi-dimensional visual presentations including 2D photographs, 360-degree virtual tours, and spatially-organized media galleries. This dimensional enhancement provides richer information about room spaces without proportionally increasing system complexity, as the visual data can be delivered through standard web technologies

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Productivity

If the system provides detailed media source files and interactive room views, then reservation completion rate increases, but the data storage and processing requirements increase

Engineering Contradiction:
Improvereservation completion rateVSAvoiddata storage requirements
Core Design Contradiction:
ProductivityVSQuantity of substance

Solution Approach 1:

The patent segments media source files into organized collections associated with specific room spaces, allowing the system to load and display only relevant media files when users view particular rooms. This segmentation reduces immediate data storage requirements by enabling selective retrieval and caching of media files based on user interactions, rather than requiring all media files to be simultaneously available

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements pre-processing and optimization of media source files during upload, including compression, standardization of formats, and creation of thumbnail versions. This preliminary action reduces the storage requirements for high-resolution files while maintaining visual quality, and enables faster loading times that improve reservation completion rates

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11756139B2System and method for making reservations in a hospitality establishment
Publication Date: 2023.09.12 ENSEO LLC
  • US11756139B2 patent drawing
  • US11756139B2 patent drawing
  • US11756139B2 patent drawing

AI summary

A system and method for making reservations in a hospitality establishment are disclosed. In one embodiment of the system, a database includes multiple the media source files relative to guest room spaces within a room. A server which handles reservations renders a map view of the hospitality establishment based on obtained map data. The map view includes a graphical representation of the room as well as other rooms. In response to the room being selected, the graphical representation of the selected room is annotated with room reservation data and at least one of the media source files of the selected room. The server may execute a reservation for the selected room.