Hosted Communication Channels Permission Control
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Solution Overview
Problem
Existing communication platforms face privacy and security concerns when sharing communication channels between organizations, as users from different organizations can freely join, add others, and modify settings, leading to unauthorized access and data interactions.
Innovation Solution
Implementing a system that allows a host organization to set permissions for shared communication channels, controlling who can join, interact with, and access the channel, including verification processes to ensure entities' legitimacy, thereby enhancing privacy and security.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If communication channels are shared between organizations without permission controls, then ease of operation and collaboration are improved, but privacy and security are worsened due to unauthorized access and data interactions
Solution Approach 1:
The patent segments communication channels into different types (internal channels restricted to single organization, external channels shared across organizations) with different permission levels. This segmentation allows organizations to choose appropriate sharing modes while maintaining security controls through permission settings that restrict who can join, add others, or modify channel settings.
Solution Approach 2:
The patent applies local quality by implementing differentiated permission controls for different aspects of channel access. Specific permissions are assigned for different actions (joining, adding members, modifying settings) rather than uniform access control, allowing precise security management tailored to each organizational need while maintaining collaboration ease.
2Object-affected harmful factors
If permission controls are implemented for shared communication channels, then privacy and security are improved, but device complexity and system complexity increase due to verification processes and permission management
Solution Approach 1:
The patent applies preliminary action by implementing verification processes that occur before users can access external communication channels. Organizations verify each other's legitimacy through identity verification mechanisms prior to establishing shared channels, preventing unauthorized access before it can occur and reducing the need for complex ongoing security monitoring.
Solution Approach 2:
The patent introduces an intermediary verification mechanism that mediates between organizations before allowing shared channel access. This intermediary process validates organizational identities and permissions, simplifying the overall system by centralizing security checks rather than requiring complex peer-to-peer security management between all user pairs.
3Reliability
If strict permission controls and verification processes are implemented, then reliability and security are improved, but productivity and ease of operation are worsened due to additional verification steps
Solution Approach 1:
By performing verification and permission setup in advance during channel creation, the patent eliminates the need for repeated security checks during ongoing collaboration. Organizations verify identities and configure permissions before communication begins, ensuring security reliability while maintaining productivity during actual use.
Solution Approach 2:
The patent enables organizations to self-manage their own permission settings and verification processes for external channels. Organizations control their own security policies and permission configurations, reducing the need for platform-wide complex verification systems while maintaining high security reliability through autonomous organizational control.
Data Source
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AI summary
Hosted communication channels associated with a communication platform are described. In an example, a user can utilize communication services available via a communication platform. In some examples, a first organization can invite a second organization to join a communication channel. The two organizations can be different such that they are associated with different organization identifiers and are associated with different permissions. In some examples, content associated with each organization can be private, such that other organizations cannot access content that is owned or otherwise managed by each organization. However, content posted to shared communication channels can be accessed, viewed, interacted with, or the like by any member of the shared communication channels. To address privacy and/or security concerns, some organizations or users of the communication platform may desire to control how end users that join a shared communication channel interact with the shared communication channel.