Hot Key Trigger for Location-Based Service Requests
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Solution Overview
Problem
Conventional location-based services require users to manually search and input contact numbers for service providers, leading to inconvenient and costly service requests, especially for users unfamiliar with IT devices.
Innovation Solution
A simple calling method and location-based service-requesting method that allows users to trigger calls or service requests by inputting hot keys or execution command keys, eliminating the need to remember actual contact numbers and enabling automatic transmission of location information to service management servers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually search and input contact numbers for service providers, then service requests can be completed, but user effort and time consumption increase significantly
Solution Approach 1:
The system pre-stores service provider contact information and location data in a database before service requests are made. When a user inputs a hot key, the system automatically retrieves and processes the pre-stored information, eliminating the need for users to manually search and input contact numbers during the service request process.
Solution Approach 2:
The system automatically performs the service request process by itself once triggered by a hot key. It autonomously retrieves contact information, transmits location data, and initiates service provider notifications without requiring user intervention in these intermediate steps, making the system serve itself after the initial simple input.
2Adaptability or versatility
If users manually find and execute application programs, then services can be accessed, but operation complexity increases for unfamiliar users
Solution Approach 1:
The system extracts the complex application program execution process from the user's responsibility. Instead of requiring users to navigate through application menus and execution steps, the system isolates these complex operations and handles them automatically in the background, leaving users with only the simple hot key input task.
Solution Approach 2:
The hot key system acts as an intermediary between the user and the complex application program execution. The user simply inputs the hot key, and the intermediary system automatically translates this simple input into the appropriate application execution and service request processes, bridging the gap between user simplicity and system complexity.
3Ease of operation
If conventional calling methods are used, then calls can be made, but users must remember long contact numbers which reduces convenience
Solution Approach 1:
Instead of requiring users to remember and input actual long contact numbers, the system creates and uses hot key copies (simple numeric codes) that represent these contact numbers. The hot key serves as a simplified copy or alias for the full contact number, reducing the memory burden while maintaining the ability to reach the correct recipient.
Data Source
AI summary
A simple calling method comprises setting and registering into a hot key storage a hot key corresponding to contact numbers of a called terminal; inputting a certain key and a calling trigger key on a key input interface of a calling terminal; determining whether the inputted certain key matches the hot key registered in the hot key storage; upon determination that the inputted certain key matches the hot key, converting the inputted hot key to the contact numbers of the called terminal; and processing the converted contact numbers for calling and sending a request signal to the called terminal to request a call connection with the called terminal.