Hotel Card Key Service Authentication for Ticket-Free Check-In
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Solution Overview
Problem
The separation of meal tickets from room keys in accommodation facilities leads to potential loss, and there is a need for unified authentication methods for various services, including face authentication.
Innovation Solution
An accommodation support apparatus and system that integrates identity authentication to specify user reservation information, performs check-in processing, registers card IDs for room unlocking and service information, and processes service requests based on card IDs.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a paper meal ticket is given to the guest, then the guest can access meal services, but the ticket is separated from the room key and likely to be lost
Solution Approach 1:
The patent merges the meal ticket function with the room key into a single integrated card key. The card key contains both the room unlocking function and the meal service authentication function, eliminating the need for separate paper tickets. This integration ensures the guest always has the meal ticket with them since it's attached to the key they carry, preventing loss while maintaining service access capability.
Solution Approach 2:
The card key is designed as a multi-functional device that performs multiple operations: unlocking the room door and authenticating for meal services. By making the card key universal for both functions, the system eliminates the need for separate specialized tickets, improving reliability of ticket retention while maintaining ease of service access through the same device.
2Adaptability or versatility
If separate paper meal tickets are used, then service access is possible, but the system complexity increases due to multiple ticket types
Solution Approach 1:
The patent implements a universal card key that handles multiple service types (room access and meal services) through a single device. This multi-functional approach consolidates what would otherwise require separate ticket systems, reducing overall system complexity while maintaining comprehensive service coverage through the integrated card key.
Solution Approach 2:
By combining the meal ticket functionality with the room key into a single integrated card, the system reduces the number of separate ticket management systems needed. This merging simplifies the overall architecture by eliminating the need to manage multiple distinct ticket types while preserving the ability to provide various services.
3Reliability
If face authentication is implemented for all services, then security is improved, but the operation time increases
Solution Approach 1:
The patent uses biometric data (face recognition) as a digital copy or representation of the guest's identity. Instead of requiring physical presence verification for each service, the system stores and verifies biometric templates that can be quickly matched against the card key holder's identity, enabling fast authentication while maintaining high security standards.
Solution Approach 2:
The system performs preliminary authentication by pre-reading and verifying the card key's biometric data during the check-in process. This preliminary action establishes the guest's identity and service entitlements in advance, allowing for rapid subsequent access to services without requiring repeated face authentication, thus reducing overall operation time while maintaining security.
Data Source
AI summary
An accommodation support apparatus according to the present disclosure includes: at least one memory configured to store instructions; and at least one processor configured to execute the instructions to: specify reservation information of a user by identity authentication of the user in an accommodation facility; perform check-in processing for the user based on the reservation information; register a card ID recorded in a card key, used to unlock a room where the user completing the check-in processing stays and service information regarding a service included in the reservation information in association with each other; and perform processing according to the service information associated with the card ID if a request including the card ID read from the card key is acquired.