Hotel Face Authentication Workflow for Check-In and Service Access
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Solution Overview
Problem
Existing accommodation management systems face challenges in efficiently managing user check-in and service use due to the complexity of applying face authentication processes with varying authentication conditions, complicating the overall management process.
Innovation Solution
An accommodation management system and apparatus that utilize face image acquisition and authentication to streamline check-in and service use by integrating a check-in terminal, check-in management apparatus, and service management apparatus, enabling efficient face authentication and permission management through a centralized database for user identification and service access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If face authentication is applied to multiple authentication processes (check-in, service use, room entry), then authentication accuracy and security are improved, but process complexity increases due to different authentication conditions for each process
Solution Approach 1:
The patent applies a single face authentication system to perform multiple authentication functions (check-in, service use permission, room entry) throughout the accommodation facility. The same face image acquisition and collation process is used across different stages, allowing the system to maintain high authentication accuracy while avoiding the complexity of implementing separate authentication systems for each process.
2Reliability
If face images of all users are collated for service use authentication, then authentication reliability is improved, but processing time and computational load increase
Solution Approach 1:
The patent performs face image collation during the initial check-in process, establishing authentication data before service use. By completing the face image acquisition and verification at check-in, the system prepares authentication information in advance, enabling faster service use permission decisions without requiring extensive real-time collation when users request services.
Data Source
AI summary
An accommodation management system includes: a first acquisition unit that obtains a face image of a visiting user who uses a check-in terminal installed at a visible position from a reception counter of an accommodation facility; an execution unit that identifies the visiting user on the basis of the face image of the visiting user and performs a check-in process of the visiting user; a second acquisition unit that obtains a face image of a specific user who uses services; and a permission unit that permits a use of the services when the check-in process is completed for the specific user who is identified on the basis of the face image of the specific user.