Hotel Face Authentication Workflow for Check-In and Service Access
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Solution Overview
Problem
Existing accommodation management systems face challenges in efficiently managing user check-in and service use due to the complexity of applying face authentication processes with varying authentication conditions, complicating the overall management process.
Innovation Solution
An accommodation management system that utilizes a check-in terminal with a camera to capture user faces, performs face authentication for check-in, registers permitted users, and uses face authentication to authorize service use, simplifying the process by using a common face image database for both operations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If face authentication is applied to multiple authentication processes (check-in, service use, guest room entry), then authentication security is improved, but process complexity increases due to different authentication conditions for each process
Solution Approach 1:
The patent applies a single face authentication system to perform multiple authentication functions (check-in, service use authorization, guest room entry) throughout the accommodation facility. The same face image acquisition and comparison mechanisms are reused across different processes, eliminating the need for separate authentication systems for each function while maintaining security across all access points.
Solution Approach 2:
The patent combines multiple authentication conditions and processes into a unified face authentication framework. Instead of implementing separate authentication workflows for check-in, service use, and room entry, the system merges these into a single integrated process where face image comparison serves as the common authentication mechanism, simplifying the overall system architecture.
2Measurement precision
If face images are captured and stored for multiple authentication purposes, then authentication accuracy is improved, but information security risks increase due to broader data usage
Solution Approach 1:
The patent implements different threshold values for face image comparison depending on the authentication process. Stricter threshold values are applied to check-in authentication where identity verification is critical, while slightly more lenient thresholds may be used for service use authorization. This localized adjustment of authentication criteria maintains high security where needed while reducing false rejections without compromising overall information security.
Data Source
AI summary
An accommodation management system includes: a first acquisition unit that obtains a face image of a visiting user who uses a check-in terminal installed at a visible position from a reception counter of an accommodation facility; an execution unit that identifies the visiting user on the basis of the face image of the visiting user and performs a check-in process of the visiting user; a second acquisition unit that obtains a face image of a specific user who uses services; and a permission unit that permits a use of the services when the check-in process is completed for the specific user who is identified on the basis of the face image of the specific user.