Hotel Room Communication Device for Event Information Delivery
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Solution Overview
Problem
Existing communication methods for event attendees, such as meetings, conferences, or conventions, are inefficient, expensive, and time-intensive, particularly in reaching attendees across multiple hotels with varying interests and limited access to technology, and require urgent and targeted information dissemination.
Innovation Solution
A multi-media communication and information publishing network comprising a communications access device in each hotel room, a meeting & conference communications server, a content management system, and an events management system, enabling real-time voice and data communication, dynamic content customization, and remote management for multiple events across hotels and regions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If physical printed information is delivered to hotel rooms by hand or made available at registration areas, then information can be provided to attendees, but the process becomes difficult, expensive and time intensive
Solution Approach 1:
The patent replaces manual physical delivery of printed information with an automated electronic communication system. The system uses telephony and data networks to automatically deliver event information, agenda changes, and notifications to attendees in their hotel rooms, eliminating the need for manual distribution of physical materials.
Solution Approach 2:
The system enables attendees to automatically receive event information without requiring manual intervention. The automated communication network delivers information on-demand to registered attendees, and the system can operate autonomously to distribute updates, agenda items, and event changes without human staff involvement.
2Adaptability or versatility
If a communication system is implemented across multiple hotels and regions, then the system becomes more versatile and scalable, but the device complexity and system integration requirements increase
Solution Approach 1:
The patent implements a universal communication platform that can operate across multiple hotels and regions through a centralized server architecture. The system uses standard telephony and data communication protocols that are compatible across different locations, allowing the same system design to be deployed universally without location-specific customization.
Solution Approach 2:
The system is divided into modular components including centralized servers, local hotel interfaces, and attendee communication devices. This segmentation allows independent deployment and management of each component while maintaining system-wide integration through standardized communication protocols, reducing overall system complexity.
3Loss of information
If broadcast messages are displayed to capture attendee attention for urgent information, then information delivery effectiveness improves, but the system complexity increases
Solution Approach 1:
The system implements periodic broadcasting of urgent information and agenda changes to all registered attendees. The automated system schedules and delivers these communications at appropriate intervals, ensuring that time-sensitive information reaches attendees without requiring complex real-time detection or intervention systems.
Data Source
AI summary
A method and system for implementation and operation of an interactive communications network for meeting, trade show, convention or conference (“event”) organizers and attendees, which is implemented in one or more hotels proximate to the event facilities, with an access device in guest rooms as well as additional implementations for universal access by event attendees, which access provides for real time messaging and on demand information and communications between the organizers and attendees for access to both static and changing information about the event, such as schedules, locations, speakers and other information typically pertinent to event attendees.