Hub Device Message Priority Routing
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Solution Overview
Problem
Existing messaging systems often disrupt users by displaying messages on their devices when they are actively engaged, leading to interruptions and potential loss of important notifications.
Innovation Solution
A hub user device determines the priority of messages based on user profiles and current device activity, allowing non-intrusive display on the primary screen for high-priority messages, transmission to other devices for medium-priority messages, and caching low-priority messages for later display.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If messages are displayed on the user device when received, then message delivery is ensured, but user activity is interrupted and disruption occurs
Solution Approach 1:
The patent applies local quality by differentiating message display behavior based on message priority level. High-priority messages are displayed immediately even during user activity, while low-priority messages are suppressed or delayed. This localized differentiation resolves the contradiction by ensuring reliable delivery of important messages without causing disruption from less important ones.
Solution Approach 2:
The system dynamically adjusts message display behavior based on real-time conditions including user activity state and message priority. The display mechanism transitions between showing and suppressing messages depending on these dynamic factors, resolving the contradiction between reliable delivery and avoiding disruption through adaptive behavior.
2Loss of information
If all messages are displayed immediately, then no messages are lost, but user distraction and interruption increase
Solution Approach 1:
The patent segments messages into different priority levels (high, medium, low) and applies different display strategies to each segment. This segmentation allows the system to preserve important information (high-priority messages) while filtering out distracting content (low-priority messages), resolving the contradiction between preventing information loss and reducing user distraction.
Solution Approach 2:
The system changes the display parameter (visibility timing) based on the priority parameter of each message. High-priority messages are displayed with high visibility immediately, while low-priority messages are displayed with reduced visibility or delayed timing. This parameter-based differentiation resolves the contradiction by ensuring no important information is lost while minimizing distraction from less important messages.
3Ease of operation
If messages are suppressed during device use, then user interruption is reduced, but important messages may be missed
Solution Approach 1:
The patent applies local quality by treating high-priority and low-priority messages differently during device use. High-priority messages break through the suppression and are displayed immediately to ensure reliable delivery, while low-priority messages remain suppressed to maintain ease of operation. This localized differentiation resolves the contradiction between maintaining user activity continuity and ensuring important message delivery.
Data Source
AI summary
Systems and methods are disclosed for selecting from various mechanisms for displaying a message directed to particular user(s) and/or user account(s). The mechanism by which the message may be displayed may be determined based at least in part on prediction of the importance and/or a prediction of a time criticality of the message to the user(s) to whom the message is to be delivered. The message may be received or generated by a hub user device. If the hub user device is not in the process of displaying any content on a primary display screen associated with the hub user device, then the received or generated message may be displayed on the primary display screen. If the hub user device is using the primary display screen to display any variety of content, then the message may be displayed on the primary display screen, redirected to another user device in communicative connection with the hub user device, or stored for later display based at least in part on the prediction of the importance and/or time criticality of the message.