Communication Manager for Hybrid Session Transcoding
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Solution Overview
Problem
Conventional communication technologies limit users to a single form of communication within a session, restricting flexibility and convenience, especially in contexts where switching between forms like voice and text is necessary or advantageous.
Innovation Solution
A method and apparatus that enable multiple forms of communication within a single session by receiving a request to establish a communication session using a first form, selecting a second form, and transcoding the second form to the first form, allowing seamless switching and context-aware communication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a user responds to a communication using the same form as the incoming communication (e.g., voice call), then the communication session can be maintained simply, but the user cannot switch to a different communication form that might be more appropriate for their current context
Solution Approach 1:
The communication session is designed to support multiple communication forms (voice, text, video) within a single session framework. The system enables a user to receive a communication in one form (e.g., voice call) and respond using a different form (e.g., text message) without establishing a separate session, thereby achieving multi-functionality in communication modalities while maintaining session unity
Solution Approach 2:
The system introduces a communication manager or intermediary component that handles the coordination between different communication forms within a session. This intermediary manages the session state, routes communications appropriately, and ensures proper handling of form transitions, thereby reducing the complexity burden on the user while enabling flexible communication form switching
2Ease of operation
If the system supports multiple forms of communication within a single session, then the user experience and flexibility are improved, but the technical complexity of integrating and managing multiple communication forms increases
Solution Approach 1:
The system merges multiple communication forms (voice, text, video messaging) into a unified session management framework. By combining these different communication modalities under a single session structure with shared state and coordination mechanisms, the system improves ease of operation for users while managing the technical complexity through integrated architecture rather than separate independent systems
Data Source
AI summary
An approach is provided for performing multiple and hybrid forms of communication in the same communication session. A communication manager receives a to establish a communication session using a first form of communication, wherein the communication session supports multiple and simultaneous forms of communication. Next, the communication manager selects a second form of communication to conduct the communication session. Then, the communication manager transcodes the second form of communication to the first form of communication. The different forms can be converted to facilitate and enrich the communication capability, according to an embodiment of the invention.