Hygiene Device Service Notification via Proximity Detection

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Solution Overview

Problem

Hygiene devices in various locations often lack efficient mechanisms for service notification, leading to unnecessary alerts that can be annoying and costly, especially when they require sophisticated network technology for communication.

Innovation Solution

A notification component associated with hygiene devices that receives service notification requests from maintenance management devices within a communication threshold distance, using low-cost wireless communication to provide alerts on operational status, such as battery or supply levels, through visual, textual, or audible signals, without the need for network connectivity.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If sophisticated network technology is used for service notification, then communication reliability is improved, but device complexity and material costs increase

Engineering Contradiction:
Improvecommunication reliabilityVSAvoiddevice complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts the notification function from the hygiene device itself and places it on a separate maintenance management device. The hygiene device only needs to emit a simple signal when service is needed, while the maintenance management device handles all communication and notification logic, reducing complexity of the hygiene device while maintaining reliable communication.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces a maintenance management device as an intermediary between the hygiene device and the user. This intermediary handles the complex communication tasks, allowing the hygiene device to remain simple while ensuring reliable service notification through multiple communication channels.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If continuous alerts are provided to notify users of service needs, then service notification effectiveness is improved, but user annoyance and harmful factors increase

Engineering Contradiction:
Improveservice notification effectivenessVSAvoiduser annoyance
Core Design Contradiction:
Loss of informationVSObject-generated harmful factors

Solution Approach 1:

The patent implements dynamic notification behavior where the maintenance management device adapts its alerting strategy based on user response. If a user acknowledges or dismisses alerts, the system learns to reduce future notifications, transforming static continuous alerting into dynamic adaptive notification that maintains effectiveness while reducing annoyance.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system incorporates feedback mechanisms where user responses to notifications are tracked and used to adjust future notification behavior. This feedback loop allows the system to learn from user interactions and optimize notification delivery to minimize annoyance while ensuring important service alerts are communicated.

Inventive Principle:
Principle #23Feedback

Applied Scientific Principles

This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.

Function Achieved in This Case

This solution allows for discreet and efficient service notifications to users, reducing material costs by avoiding the need for sophisticated network technology and providing alerts tailored for non-technical users, while enabling data exchange between devices even in non-network-enabled environments.

Implementation Method 1

the service notification request is used to energize a passive radio frequency identification device (RFID) component of the notification component

Methodology Applied
Scientific EffectElectromagnetic Energy: Electromagnetic Induction

Data Source

PatentUS9830565B2Hygiene device service notification
Publication Date: 2017.11.28 GOJO IND INC
  • US9830565B2 patent drawing
  • US9830565B2 patent drawing
  • US9830565B2 patent drawing

AI summary

One or more techniques and/or systems are provided for service notification. A notification component may be associated with a hygiene device, such as a material dispenser. The notification component may receive a service notification request (e.g., an infrared signal or other wireless signal) from a maintenance management device (e.g., a computing device associated with a maintenance cart or mobile device of a housekeeper) based upon the maintenance management device being within a communication threshold distance of the hygiene device. The notification component may evaluate a current operational status of the hygiene device to determine a service notification to provide (e.g., a low battery alert, a refill container level indicator, etc.). The service notification may be provided through the hygiene device or through the maintenance management device to the housekeeper (e.g., a blinking light, an audible notification, a textual notification, etc.).