Identity Mapping System Resolving User Access Complexity
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Solution Overview
Problem
Managing software application access in dynamic workplace environments is challenging due to the ever-changing user base and proliferation of software applications, leading to difficulties in ensuring intended access while managing cost and security risks.
Innovation Solution
An identity mapping system that gathers user data from multiple repositories to create a unique user identity database, assigning a single ID to each user and prioritizing data sources for reliability, enabling efficient management of software access by recommending application additions or deletions based on user roles and responsibilities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple user names are associated with each user for different software applications, then user access flexibility is improved, but system complexity and security risk increase
Solution Approach 1:
The system segments user identity management by creating separate user profiles for each software application while maintaining a central directory service. Each user can have different usernames and access rights for different applications (e.g., HR system, email, file server), allowing flexible access control without managing a single complex identity system. The directory service breaks down the complexity into manageable segments that can be independently configured.
Solution Approach 2:
A central directory service acts as an intermediary between users and multiple software applications. This mediator manages user credentials, authentication, and authorization across all applications centrally, reducing the complexity that would otherwise exist in each individual application's access control system. The directory service handles the complexity of multiple usernames and permissions, presenting a simplified interface to both users and applications.
2Reliability
If user access to software applications is tightly controlled, then security risk is reduced, but user productivity and access efficiency worsen
Solution Approach 1:
The system performs preliminary actions by pre-configuring user profiles with appropriate access rights in the directory service before users need to access software applications. User credentials and permissions are established in advance based on their roles and responsibilities, allowing them to access required applications immediately without manual approval processes or security checks at access time, thus maintaining security while enabling productivity.
Solution Approach 2:
The directory service provides feedback mechanisms to monitor and manage user access across applications. Administrators can review user permissions, modify access rights based on changing user roles, and audit access patterns to ensure security compliance. This feedback loop allows the system to maintain tight security controls while adapting to user needs, ensuring that productivity is not compromised by overly restrictive access policies.
3Measurement precision
If comprehensive user data is collected from multiple repositories, then user identification accuracy is improved, but data management complexity and processing time increase
Solution Approach 1:
The system performs preliminary actions by pre-collecting and storing user data from multiple repositories (HR systems, application databases, authentication systems) in the central directory service before identification is needed. User profiles are populated with relevant attributes and credentials in advance, so when user identification is required, the system can quickly retrieve accurate information without performing complex data gathering and verification operations at the moment of access.
Data Source
AI summary
An identity mapping system includes an identity mapping database and a master user table (MUT) communicatively coupled with the identity mapping database. The MUT includes a record having at least one record data field, a unique user identification (ID) field and at least one user data field. The at least one user data field contains data from a software application.


