Online Identity Verification via Communication Pattern Analysis

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Solution Overview

Problem

The increasing sophistication of cybercrime, particularly through automated scripts and bots, poses a significant challenge in detecting and preventing unauthorized access and impersonation in online communications, leading to data breaches and financial losses.

Innovation Solution

An online identity verification system that analyzes communication patterns, grammatical accuracy, and vernacular usage to generate trust scores, issuing security challenges and performing risk mitigation actions to authenticate users and prevent fraudulent activities.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If automated scripts and bots are used to perform online tasks, then productivity and task execution speed are improved, but the ability to detect and prevent unauthorized access and impersonation deteriorates

Engineering Contradiction:
Improvetask execution speedVSAvoiddetection of unauthorized access
Core Design Contradiction:
ProductivityVSDifficulty of detecting and measuring

Solution Approach 1:

The system changes the 'color' or characteristics of authentication by analyzing typing rhythm patterns, grammatical accuracy, and vernacular usage to distinguish between human users and automated bots, enabling detection of unauthorized access while maintaining productivity

Inventive Principle:
Principle #32Color changes

Solution Approach 2:

The system implements continuous feedback loops where communication patterns are monitored, analyzed, and used to dynamically adjust authentication requirements, allowing the system to adapt to evolving bot techniques while maintaining security

Inventive Principle:
Principle #23Feedback

2Reliability

If sophisticated authentication methods are implemented to detect bots, then security and detection accuracy are improved, but device complexity and operational overhead increase

Engineering Contradiction:
ImprovesecurityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs self-service authentication by automatically analyzing communication patterns, typing rhythms, and language usage without requiring manual intervention or complex user actions, maintaining high security while minimizing operational overhead

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system applies partial authentication measures by analyzing only specific aspects of communication (typing rhythm, grammar, vernacular) rather than requiring complete verification of all user attributes, achieving adequate security with reduced complexity

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11522911B2Passive and active identity verification for online communications
Publication Date: 2022.12.06 PAYPAL INC
  • US11522911B2 patent drawing
  • US11522911B2 patent drawing
  • US11522911B2 patent drawing

AI summary

Methods, systems, and computer program products for performing passive and active identity verification in association with online communications. For example, a computer-implemented method may include receiving one or more electronic messages associated with a user account, analyzing the electronic messages based on a plurality of identity verification profiles associated with the user account, generating an identity trust score associated with the electronic messages based on the analyzing, determining whether to issue a security challenge in response to the electronic messages based on the generated identity trust score, and issuing the security challenge in response to the electronic messages based on the determining.