Instant Messaging Agent for Videoconference URL Generation
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Solution Overview
Problem
Existing instant messaging systems face challenges in seamlessly integrating multi-point video and audio communication capabilities, particularly when desktop operation is desired, and often require plug-ins to facilitate videoconferencing, limiting user experience and accessibility.
Innovation Solution
A system and method that utilizes an agent to create a videoconference URL within the instant messaging chat, allowing users to join videoconferencing sessions either through native video and audio capabilities or by connecting via a gateway device, enabling seamless integration of videoconferencing with instant messaging systems without relying on additional software.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a plug-in is used to integrate videoconferencing with IM system, then videoconferencing functionality can be added, but device complexity increases and ease of operation deteriorates
Solution Approach 1:
The patent introduces an agent as an intermediary component that bridges the IM system and videoconferencing system. The agent is invited into the IM chat by users and acts as a mediator to create videoconference URLs and facilitate connection, eliminating the need for a plug-in while maintaining integration functionality. This resolves the contradiction by providing videoconferencing capability through a lightweight agent rather than a complex plug-in architecture.
2Adaptability or versatility
If multi-point video communication is implemented, then communication capability is improved, but device complexity and difficulty of operation increase
Solution Approach 1:
The agent performs self-service by automatically creating videoconference URLs and managing the connection process between IM users and the videoconferencing system. When invited to an IM chat, the agent autonomously generates a URL that users can click to join the videoconference, eliminating the need for users to manually configure complex multi-point video communication settings. This resolves the contradiction by making multi-point video communication as simple as clicking a URL.
3Ease of operation
If native video and audio capabilities are used, then ease of operation is improved, but adaptability to unregistered users deteriorates
Solution Approach 1:
The agent serves as an intermediary that handles the complexity of registering unregistered users with the videoconferencing system. When a user without videoconferencing software is invited to an IM chat, the agent creates a URL that automatically registers the user and establishes connection to the videoconferencing system. This resolves the contradiction by maintaining simple native capability usage for registered users while automatically handling unregistered users through the agent's mediation.
Data Source
AI summary
A method and related apparatus for initiating videoconferences in instant messaging systems is described, including using an agent to represent the videoconferencing system into the instant messaging system and enabling control using hyperlinked information posted by the agent into the instant messaging message area.


