Instant Messaging Assistance Request Transmission and Real-Time Content Display
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current emergency help systems in communication technologies are limited in form and effectiveness, often impairing rescue efforts due to restricted methods of requesting assistance.
Innovation Solution
A method and apparatus for transmitting and responding to assistance request information through instant messaging clients, allowing real-time acquisition and display of assistance request content on a session page, enhancing the rescue process by providing a more convenient and effective communication channel.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If traditional call or text message forms are used for emergency requests, then the system is simple to operate, but the form of assistance request is limited and rescue effectiveness is impaired
Solution Approach 1:
The instant messaging client is designed to handle multiple communication functions (text, voice, video, location sharing) within a single platform. The session page serves as a universal interface that can display various types of assistance request content simultaneously, making the system versatile while maintaining operational simplicity through a unified entry point.
Solution Approach 2:
The patent combines multiple assistance request methods (calls, text messages, real-time content sharing) into a single integrated instant messaging session. By merging these functions into one communication channel, the system enriches the form of assistance requests without significantly increasing operational complexity, as users interact through a familiar messaging interface.
2Loss of information
If real-time assistance request content is acquired and displayed, then the request-receiving user can better understand the situation, but the system complexity increases
Solution Approach 1:
The instant messaging client acts as an intermediary that handles the complex tasks of real-time content acquisition, transmission, and display. The session page serves as a mediator between the assistance requesting user and request-receiving users, automatically managing the flow of real-time information without requiring the end users to directly implement complex technical solutions.
Solution Approach 2:
The system automatically acquires and transmits assistance request content without requiring manual intervention from users. The terminal device self-manages the real-time content collection and sends it through the instant messaging system, reducing the operational burden on users while maintaining information completeness.
3Reliability
If instant messaging client is used for assistance requests, then the form of assistance request is enriched and rescue effectiveness is improved, but the ease of operation may be reduced
Solution Approach 1:
The instant messaging client leverages its existing multi-functional capabilities (already used for text, voice, video communication) to handle emergency assistance requests. Since users are already familiar with the client's interface and operations from regular use, the marginal increase in operational complexity is minimal while the rescue effectiveness is significantly enhanced through richer communication forms.
Data Source
AI summary
Embodiments of this application disclose methods, apparatuses, and storage media for transmitting and responding to assistance request information. The method includes receiving an assistance request instruction; transmitting an assistance request message to an instant messaging client of at least one request-receiving user based on the assistance request instruction, the assistance request message being displayed on a session page of the instant messaging client, the session page being used by the at least one request-receiving user to conduct a message session; and acquiring assistance request content of an assistance requesting user in real time and displaying the assistance request content to the session page.