Interactive UI for IM Chat Order Coordination
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Solution Overview
Problem
In instant messaging sessions, participants face challenges in coordinating orders for products or services without designating a single individual to submit the order or provide information, and existing solutions require reinputting details or accessing separate websites.
Innovation Solution
A method and system that analyze textual content in IM sessions to identify queries for products or services, generate an interactive UI based on query conditions, and submit orders through the IM session, allowing participants to complete purchases without reinputting details and without leaving the messaging platform.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If participants coordinate orders through traditional IM sessions, then communication is maintained, but participants must reinput details and navigate separate websites
Solution Approach 1:
The patent merges the ordering functionality directly into the IM session by generating an interactive UI that displays product details, allows cart management, and processes purchases within the messaging interface. This eliminates the need to navigate separate websites and reduces the ordering process to in-chat interactions.
Solution Approach 2:
The system performs preliminary actions by automatically extracting product information from chat messages, pre-populating order details, and generating the interactive UI with pre-filled cart items. This preliminary processing eliminates the need for participants to reinput details manually.
2Adaptability or versatility
If a single individual is designated to submit orders, then coordination is simplified, but group participation is reduced
Solution Approach 1:
The interactive UI generated within the IM session serves multiple functions simultaneously: it displays product information, allows multiple users to add items to cart, manages group ordering preferences, and processes payment. This multi-functional interface enables any participant to contribute to the order without designating a single coordinator.
Solution Approach 2:
The system introduces an automated intermediary that monitors chat messages, extracts ordering intentions from multiple participants, and manages the order coordination. This intermediary handles the complexity of group coordination automatically, allowing participants to simply express their preferences in chat without manual coordination overhead.
3Measurement precision
If detailed product information is provided in chat, then query accuracy improves, but information organization becomes difficult
Solution Approach 1:
The system extracts structured product information from unstructured chat messages by identifying key parameters such as product name, specifications, quantity, and delivery preferences. This extraction process separates the essential ordering data from the conversational context, enabling accurate query processing while maintaining the natural chat flow.
Solution Approach 2:
The interactive UI dynamically reorganizes the extracted information into a structured format that adapts to the ordering context. The interface automatically adjusts its display based on the product type, order stage, and participant preferences, transforming the static chat information into a dynamic, easily navigable ordering interface.
Data Source
AI summary
A method of adapting an interactive user interface (UI) comprising monitoring textual content inputted to a user interface of an IM service by participant(s) of an IM session managed by the IM service, wherein the user interface is displayed on a display of a client device, performing an analysis of the textual content to identify query conditions defining at least one feature of the product or the service, generating an interactive UI according to at least a portion of the query conditions and an identity of the at least one participant, storing the adapted interactive UI to be available to a browser via a link, automatically inputting the link into the IM session so as to allow the participant(s) to access the adapted interactive UI using a browser running on the client device, and submitting an order based on completing data received from the participant(s) via the adapted interactive UI.


