Instant Messaging Keyword Match Warning Module
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Solution Overview
Problem
Instant messaging systems often lead to unintended messages being sent to wrong recipients due to multiple simultaneous sessions appearing identical, causing confusion and potential misuse of secure or unsecured communication channels.
Innovation Solution
Implementing a keyword match and warning module (KMWM) and topic recognition engine (TRE) to determine the relatedness of incoming messages with previous entries in IM sessions, issuing alerts and requesting confirmation before sending messages to prevent unintended recipients, using keyword matching and topic association to ensure correct message routing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple IM sessions are maintained simultaneously to enable diverse communication needs, then communication versatility is improved, but message routing accuracy deteriorates
Solution Approach 1:
The system performs preliminary analysis of message content against session topics before message transmission. The KMWM intercepts incoming messages, analyzes their content, and determines the appropriate session context in advance, preventing misrouting before it occurs.
Solution Approach 2:
The system provides feedback to users when message routing ambiguity is detected. The KMWM issues warnings or requests confirmation when a message could apply to multiple sessions, allowing users to verify intended recipient before transmission.
2Manufacturing precision
If keyword matching analysis is performed on all incoming messages to ensure accurate routing, then message routing accuracy is improved, but processing time increases
Solution Approach 1:
The system applies partial analysis by focusing keyword matching on critical messages or those showing ambiguity indicators. The KMWM analyzes messages selectively based on content characteristics, applying full scrutiny only when routing uncertainty is detected, rather than uniformly analyzing all messages.
Data Source
AI summary
Systems, methods, and articles of manufacture embodied as computer program products for facilitating the avoiding of sending a message to an unintended recipient. In some embodiments of the invention, in an instant messaging (IM) environment, the relatedness of a first entry in a first IM session to previous entries in the first IM session is determined. In response to the entry not meeting a first pre-determined relatedness threshold, an alert is issued. In one embodiment, the relatedness of the first entry to previous entries in a second IM session is determined, in response to the entry meeting a second pre-determined relatedness threshold, an alert is issued. In one implementation, relatedness is determined based on a matching of keywords between the first entry and the previous entries. In another implementation, relatedness is determined based on a matching of topics associated with one or more IM sessions, which topics can be associated with keywords.