Image-Forming Fault Diagnosis for Continued Print Jobs
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Solution Overview
Problem
Image forming apparatuses may fail to form images correctly, leading to a situation where they cannot be used effectively.
Innovation Solution
An information processing system that includes a processor to acquire fault information from the image forming apparatus and specify a print job that minimizes or eliminates image faults by analyzing scan data from the apparatus.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If the image forming apparatus continues to operate after a fault is detected, then productivity is maintained, but the image quality deteriorates due to the fault
Solution Approach 1:
The system identifies the specific location of the fault within the image forming apparatus and determines which image forming units can still operate correctly. By localizing the quality issue to specific components, the system allows continued operation of unaffected units while maintaining overall productivity.
Solution Approach 2:
The system performs preliminary diagnosis of the image forming apparatus before the fault affects image quality. By detecting the fault location in advance and predicting its impact on different print jobs, the system can proactively adjust operations to maintain quality while continuing production.
2Reliability
If the image forming apparatus stops operation for maintenance, then the fault can be addressed, but productivity decreases
Solution Approach 1:
The system performs preliminary diagnosis to identify the fault location and predict its impact before stopping operation. This allows planning maintenance during appropriate time windows and minimizing disruption to overall productivity.
Solution Approach 2:
The system automatically diagnoses faults and generates recommendations for appropriate print jobs that can continue operation. This self-service capability reduces the need for immediate manual intervention and allows the apparatus to maintain useful function during the diagnostic process.
3Reliability
If all image forming units are stopped when a fault is detected, then the fault can be fully addressed, but the useful work that can still be performed is lost
Solution Approach 1:
The system segments the image forming units into those affected by the fault and those that can continue operating. By dividing the overall function into independent units, the system allows selective operation of healthy units while isolating the faulty ones for maintenance.
Solution Approach 2:
The system determines the local impact of the fault on specific image forming units and uses this information to decide which units can continue providing useful service. This localized approach preserves productivity from unaffected components while addressing the fault in specific areas.
Data Source
AI summary
An information processing system includes: a processor configured to: acquire fault information that is information on a fault occurring in an image formed by an image forming apparatus; and specify a print job which is executable by the image forming apparatus and with which the fault does not occur or a degree of the fault is reduced, based on the acquired fault information.


