Multi-Device Image Forming Apparatus Management System

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current systems for managing image forming apparatuses can only understand the condition of a single machine, making it difficult to determine the specific cause of a problem or whether a reading is normal or abnormal, leading to inefficient maintenance.

Innovation Solution

A management system that connects multiple image forming apparatuses via a network, featuring a detection unit, storage unit, transmission unit, and display unit to analyze and display condition information across multiple machines, enabling easier identification of anomalies and maintenance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If condition information is monitored for a single machine, then the machine's operational status can be tracked, but it becomes difficult to determine whether readings are normal or abnormal and to identify specific causes of problems

Engineering Contradiction:
Improvecondition monitoring accuracyVSAvoidcomparative data availability
Core Design Contradiction:
Measurement precisionVSLoss of information

Solution Approach 1:

The patent combines condition information from multiple image forming apparatuses into a single management system. The management apparatus collects and stores condition information from multiple machines, enabling comparative analysis to determine whether readings are normal or abnormal and to identify specific causes of problems by comparing against other machines' data.

Inventive Principle:
Principle #5Merging (Combining)

2Loss of information

If recorded condition information is displayed, then operational data is available, but it is hard to directly determine which portion of the machine a trouble has occurred in or whether an indicated number is normal or abnormal

Engineering Contradiction:
Improvecondition data accessibilityVSAvoidmaintenance analysis efficiency
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The management apparatus serves as an intermediary between the image forming apparatuses and the maintenance personnel. It collects condition information from multiple machines, performs comparative analysis, and presents processed information that directly indicates whether readings are normal or abnormal and which portions of machines may have troubles, eliminating the need for manual analysis of raw data.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Reliability

If maintenance is performed based on single-machine logs, then individual machine issues can be addressed, but maintenance work is inefficient due to inability to utilize information from other machines

Engineering Contradiction:
Improvemaintenance effectivenessVSAvoidmaintenance efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The management system implements feedback by continuously collecting condition information from multiple image forming apparatuses, comparing the data to identify anomalies, and providing maintenance personnel with actionable insights. This feedback loop enables maintenance to be performed more efficiently by utilizing information from multiple machines to predict and prevent failures before they occur.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12050425B2Management system and image forming apparatus
Publication Date: 2024.07.30 CANON KK
  • US12050425B2 patent drawing
  • US12050425B2 patent drawing
  • US12050425B2 patent drawing

AI summary

A management system includes a plurality of image forming apparatuses and a management apparatus connectable to a device of each image forming apparatus via a network. The management system includes a detection unit that detects a condition of the image forming apparatus, a storage unit that stores condition information acquired by the detection unit detecting the condition, a transmission unit that transmits the condition information stored in the storage unit to the management apparatus, and a display unit that displays information. The display unit displays, on a same screen, data calculated from pieces of condition information of the plurality of image forming apparatuses transmitted to the management apparatus, and the condition information stored in the storage unit.