Image Processing Error Settings Via Mobile Webpage Access
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Solution Overview
Problem
Existing image processing apparatuses face difficulties in handling errors due to limited screen size and authorization issues, requiring users to move to a PC for settings changes, especially when cooperating with external services.
Innovation Solution
An information processing system that includes an error detection unit, a URL information generating unit, and a settings changing unit, allowing users to change settings directly from a mobile terminal using URL information generated by the image processing apparatus.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If a help screen is displayed on the image processing apparatus to provide error solutions, then error information can be provided, but the small screen size makes it difficult to perform operations to change settings
Solution Approach 1:
The patent transitions from a two-dimensional display on the image processing apparatus screen to a three-dimensional mobile terminal device, allowing users to access error solutions and change settings on a larger display interface while maintaining connection to the original apparatus
Solution Approach 2:
The patent introduces a mobile terminal as an intermediary device between the user and the image processing apparatus. The mobile terminal receives URL information from the image processing apparatus and provides a user-friendly interface for changing settings, eliminating the need for direct operation on the small display of the original device
2Reliability
If authorization is required for accessing cloud services, then security is improved, but errors occur when there is no authorization access token and third-party web pages cannot be displayed
Solution Approach 1:
The mobile terminal serves as an intermediary that handles the complex authorization process. It receives URL information containing authorization parameters from the image processing apparatus and manages the interaction with cloud services, shielding the user from authorization complexity while maintaining security
Solution Approach 2:
The patent replaces the mechanical process of manual authorization configuration on the image processing apparatus with an automated web-based authorization system accessed through the mobile terminal, where authorization tokens are automatically managed and web pages can be displayed in a browser environment
3Ease of manufacture
If settings changes must be performed from a PC to resolve errors, then proper settings can be changed, but it takes time for the user to move to where the PC is located
Solution Approach 1:
The patent moves the settings change operation from a fixed location (PC in another room) to a portable mobile terminal that the user already has in hand, eliminating physical movement time while maintaining full settings change capability through web-based access
Solution Approach 2:
The system enables self-service by automatically providing URL information to the mobile terminal and allowing users to independently change settings without requiring assistance or movement to a specific location, making the error resolution process autonomous and time-efficient
Data Source
AI summary
An information processing system including an image processing apparatus configured to perform processing on an image, and an information processing apparatus that is held by a user, wherein the information processing system comprises: an error detection unit configured to detect an error while processing is being executed for the image processing apparatus; a URL information generating unit configured to generate URL information for a webpage for performing changes to settings related to the error; a URL information providing unit configured to provide the URL information to the information processing apparatus; and a settings changing unit configured to access the webpage on the information processing apparatus from the URL information and change the settings related to the error.