Image Processing Apparatus Display for Sheet Jam Guidance
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Solution Overview
Problem
Conventional image processing apparatuses display procedures for resolving sheet jams in a sequential manner, which can be inefficient and confusing for users, as they need to follow separate steps for opening covers, removing jammed sheets, and closing covers, without clear guidance on the next steps after resolving the jam.
Innovation Solution
An image processing apparatus with a display unit that includes a processor and memory, which detects sheet jams and displays a screen with two regions: one for displaying the work to remove the jammed sheet and another for displaying subsequent actions after removal, using partial moving images combined to reduce storage capacity and improve user guidance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If sequential display of jam resolution procedures is used, then users can follow step-by-step instructions, but the guidance becomes inefficient and confusing without clear indication of subsequent actions
Solution Approach 1:
The display control unit shows the subsequent work (closing the cover) in advance in a second region before the user completes the current work. This preliminary display of future actions helps users understand the complete sequence and prepare mentally, reducing confusion and time loss while maintaining clear step-by-step guidance.
Solution Approach 2:
The display screen is divided into multiple regions: a first region showing current work and a second region showing subsequent work. This segmentation allows users to distinguish between immediate actions and future steps, providing clear hierarchical guidance without overwhelming them with the entire sequence at once.
2Ease of operation
If complete procedures for opening covers, removing jammed sheets, and closing covers are displayed separately, then each step is clearly instructed, but the overall process becomes inefficient and confusing
Solution Approach 1:
Multiple work steps are merged into a single integrated display screen showing both current work in the first region and subsequent work in the second region. This combination provides comprehensive guidance without requiring users to navigate through multiple separate displays, improving efficiency while maintaining clarity.
Solution Approach 2:
The subsequent work (closing the cover) is displayed in advance in the second region, allowing users to see the complete sequence of operations. This preliminary display of future actions helps users understand the overall process flow and complete tasks more efficiently.
Data Source
AI summary
An image processing apparatus including a display unit includes a processor and a memory storing instructions, when executed by the processor, causing the image processing apparatus to function as a detection unit that detects occurrence of a sheet jammed inside the image processing apparatus and a display control unit that displays a screen based on detection of the occurrence of the jammed sheet. The screen includes a first region for displaying work that a user carries out to remove jammed sheets from inside the image processing apparatus and a second region for displaying work that the user carries out after removing the jammed sheets from inside the image processing apparatus.