Log Management for Image Processing Apparatus Error Diagnosis
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Solution Overview
Problem
Image processing apparatuses face issues with errors when executing user-created applications, necessitating the collection and transmission of log information to diagnose and correct failures, particularly in systems where large data volumes are involved.
Innovation Solution
An image processing apparatus is configured with a receiving unit for installing user-created applications, an executing unit for executing these applications, a log information generating unit for recording operational logs, and a transmitting unit for sending log information to a designated transmission destination, allowing for error detection and correction by transmitting log data to a specified electronic mail address or server.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If user-created applications are installed and executed in the image processing apparatus, then the functionality and versatility of the system is improved, but errors and failures occur during execution
Solution Approach 1:
The patent applies preliminary action by collecting and analyzing log information before errors occur in production environments. The system proactively gathers execution logs, transmission logs, and error logs during application testing and initial execution, preparing diagnostic data in advance so that when failures occur, the pre-collected log information can be quickly transmitted to external devices for analysis, thus maintaining both versatility and reliability.
2Reliability
If log information is collected and transmitted to diagnose errors, then the reliability and error correction capability is improved, but the device complexity and data transmission overhead increases
Solution Approach 1:
The patent applies universality by designing a multi-functional log management system that consolidates multiple diagnostic functions into a single integrated mechanism. The log information generation unit simultaneously collects execution logs, transmission logs, and error logs, and the transmission unit can send this consolidated information to multiple external destinations (manufacturers, distributors, users) through a single interface, reducing overall system complexity while maintaining comprehensive error diagnosis capability.
3Reliability
If log information is transmitted to external devices, then error correction and system reliability is improved, but the loss of time for data collection and transmission occurs
Solution Approach 1:
The patent applies feedback by establishing a continuous loop where log information is collected during application execution, transmitted to external devices for analysis, and where correction information is sent back to update the application. This feedback mechanism enables iterative improvement where each transmission cycle provides actionable insights that reduce future error occurrence, making the time investment in transmission worthwhile through progressive system refinement.
Data Source
AI summary
An image processing apparatus includes a receiving unit, an executing unit, a log information generating unit, a holding unit, and a transmitting unit. The receiving unit receives and installs one or more program information items for executing a preset process. The executing unit executes the preset process on the basis of at least one of the installed one or more program information items. The log information generating unit generates log information regarding the preset process based on the one or more program information items executed by the executing unit. The holding unit holds a transmission destination of the log information in association with each of the one or more program information items. The transmitting unit transmits the log information to the transmission destination associated with the executed one or more program information items.