Image Processing Apparatus Maintenance Notification Display
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Solution Overview
Problem
Conventional image processing apparatuses lack the ability to display various maintenance and management service notifications, such as firmware update execution times, leading to inefficient maintenance and potential disruptions due to lack of timely updates.
Innovation Solution
An image processing apparatus equipped with a monitoring unit to transmit operation information to a server, a controlling unit to display notifications on a status display area, and a web browser to acquire and display message page information from the server, enabling the display of multiple messages related to maintenance and management services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the display panel only shows specific notifications (toner remaining amount, delivery date), then the display content is simple and focused, but maintenance and management service information (firmware update execution time) cannot be displayed
Solution Approach 1:
The display panel is designed to show multiple types of notifications including consumable supply information (toner remaining amount, delivery date) and maintenance service information (firmware update execution time) through a unified notification display mechanism, enabling one display to serve multiple information presentation purposes
Solution Approach 2:
The notification system is segmented into different notification types (consumable supply notifications and maintenance service notifications) with distinct display areas or sections on the display panel, allowing organized presentation of diverse information without creating a complex integrated system
2Reliability
If firmware update information is not displayed on the display panel, then the display content remains simple, but the user cannot grasp firmware update execution time leading to potential update interruptions
Solution Approach 1:
The system performs preliminary action by displaying firmware update execution time information on the display panel before the actual firmware update occurs, allowing users to prepare accordingly (e.g., scheduling updates during off-hours) and preventing interruptions during the update process
Solution Approach 2:
The system provides feedback to users about firmware update execution time through display notifications, enabling users to understand when updates will occur and adjust their usage patterns accordingly, thereby improving firmware update reliability
3Productivity
If the system does not display maintenance service notifications, then the system remains simple to operate, but maintenance efficiency decreases due to unnecessary operations and late dealing
Solution Approach 1:
The system provides self-service by automatically displaying maintenance service notifications (firmware update execution time) on the display panel without requiring user intervention or complex operations, enabling users to passively receive important information and improving maintenance efficiency
Data Source
AI summary
A managing server accepts an instruction of a message intended to be displayed on a screen of an image processing apparatus from a user, and generates page information including the message and first instruction information corresponding to the accepted instruction. The image processing apparatus periodically performs a first inquiry about instruction information for the image processing apparatus to the managing server, displays, in response to a notification based on the first instruction information from the managing server, a message corresponding to the notification in a status display area of a displaying unit, acquires the page information including the message related to the first instruction information from the managing server, and displays the acquired page information on the displaying unit.