Image Processing Apparatus On-Demand Maintenance Video Retrieval

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Solution Overview

Problem

Image processing apparatuses with detachable peripheral devices face significant storage challenges due to the need to store maintenance videos for various accessories, resulting in large storage requirements.

Innovation Solution

An image processing apparatus that communicates with a video distribution server via a network to detect failures, determine their location, and retrieve and display maintenance videos specifically for the affected peripheral devices, reducing the need for extensive local storage.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If maintenance videos are stored locally for all peripheral devices, then maintenance procedures can be displayed, but storage area becomes very large

Engineering Contradiction:
Improvemaintenance procedure displayVSAvoidstorage area
Core Design Contradiction:
Ease of operationVSVolume of stationary object

Solution Approach 1:

The patent extracts the maintenance video data from the local storage system and relocates it to an external server. The image processing apparatus only stores minimal identification information locally, while the actual video content is retrieved on-demand from the server via network connection. This extraction principle resolves the contradiction by eliminating the need for large local storage while maintaining the ability to display maintenance procedures.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent implements a universal server-based storage system that serves multiple image processing apparatuses and supports various peripheral devices. Instead of each device storing videos locally, a single server provides maintenance videos for all devices and device types, making the storage system multi-functional and eliminating redundant local storage requirements.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If all maintenance videos for all peripheral devices are stored in advance, then failure elimination procedures are available, but storage requirements increase significantly

Engineering Contradiction:
Improvefailure elimination capabilityVSAvoidstorage area
Core Design Contradiction:
ReliabilityVSVolume of stationary object

Solution Approach 1:

The system performs preliminary actions by pre-uploading all maintenance videos to the server in advance. This allows the videos to be readily available when needed without requiring local storage at the image processing apparatus. The server pre-processes and stores all possible maintenance videos, so when a failure occurs, the appropriate video can be quickly retrieved without local storage requirements.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces a server as an intermediary between the image processing apparatus and the maintenance videos. The server acts as a mediator that stores, manages, and provides maintenance videos on-demand. This intermediary eliminates the need for the image processing apparatus to store large volumes of video data locally while ensuring reliable access to maintenance procedures when failures occur.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Ease of operation

If video data is used instead of still images, then maintenance procedures are more visually effective, but data amount becomes very large

Engineering Contradiction:
Improvemaintenance procedure visualizationVSAvoiddata amount
Core Design Contradiction:
Ease of operationVSQuantity of substance

Solution Approach 1:

The patent extracts video data from local storage and relocates it to external server storage. This allows the system to use visually effective video format without the penalty of large local data storage. The video data remains on the server where it can be accessed on-demand, resolving the contradiction between visual effectiveness and data quantity.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent transitions from local storage dimension to networked cloud storage dimension. By moving video data from the local storage dimension (where space is limited) to the networked server dimension (where space is abundant), the system can use large video files without impacting local storage resources. This dimensional change allows video format while avoiding local data quantity constraints.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS9087292B2Image processing apparatus, control method, and computer program for detecting a failure and showing a handling procedure for eliminating the failure
Publication Date: 2015.07.21 CANON KK
  • US9087292B2 patent drawing
  • US9087292B2 patent drawing
  • US9087292B2 patent drawing

AI summary

An image processing apparatus detects a failure that has occurred, and determines whether or not the location at which the failure has been detected is in an accessory device attached to the body of an image processing apparatus. When the location at which the failure has been detected is in an accessory device, the image processing apparatus receives video data that shows a handling procedure for eliminating the failure that has occurred in the accessory device from a video distribution server and stores the data in a storage unit, and reproduces and displays the video data on a screen. Then, when the image processing apparatus detects that the above described failure has been eliminated, it erases the video data displayed on the above described screen from the storage unit.