Image Processing Apparatus Abnormal Noise Diagnosis
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Solution Overview
Problem
Image processing apparatuses often struggle to promptly identify malfunctions due to their inability to repeat abnormal noises for maintenance operators, especially in secure environments where sound recording is prohibited, leading to increased diagnostic time.
Innovation Solution
The image processing apparatus transmits selected sound information to another device, allowing users to identify and notify maintenance teams of potential malfunctions by selecting sounds similar to those produced during issues, even if the actual noise cannot be recorded.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If sound recording is prohibited for security reasons, then security is maintained, but the ability to identify malfunctions through abnormal noises is lost
Solution Approach 1:
The system creates a copy of the sound identification process by having users select from pre-recorded abnormal sound samples stored in the apparatus. Instead of recording actual operational sounds (which is prohibited), the system stores reference sound samples of various malfunctions and allows users to copy/select the matching sound pattern to identify the current malfunction, thus maintaining security while enabling diagnosis.
2Reliability
If the image processing apparatus cannot repeat abnormal noises, then security is maintained, but diagnostic time increases
Solution Approach 1:
The system performs preliminary action by pre-storing multiple abnormal sound samples and their corresponding malfunction information in the apparatus before any malfunction occurs. When a malfunction happens, users can immediately select from these pre-prepared sound options, eliminating the need to record or repeat actual sounds during diagnosis, thus reducing diagnostic time while maintaining security.
3Productivity
If sound samples are pre-stored in the apparatus, then malfunction identification efficiency improves, but device complexity increases
Solution Approach 1:
The system uses cheap storage media to store sound samples, treating the storage capacity as a disposable or low-cost resource. The sound samples themselves are static data files that occupy minimal space compared to actual audio recording capabilities, providing high productivity improvement at low cost and minimal complexity increase.
Data Source
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AI summary
An image processing apparatus includes a display device, a network interface, and a processor configured to generate a first screen for display on the display device and through which one or more potential errors of the image processing apparatus are selectable, and control the network interface to transmit error information for the selected error(s) to another apparatus. The errors include a first error type for which an abnormal noise is made by the image processing apparatus. The processor is further configured to, when the first error type is selected, generate a second screen for display on the display device and through which reference sounds potentially corresponding to the abnormal noise are selectable. When a reference sound is selected, sound information corresponding to the selected reference sound is included in the transmitted error information.