Image Processing System for E-Commerce Privilege Verification

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

In electronic commerce systems, users may misunderstand special privileges or burdens indicated by character strings in images, as these images are not adjusted for users outside the assumed delivery destination, leading to potential misinterpretation of offers or fees.

Innovation Solution

An information processing system determines whether a user should view an image with unchanged or deleted information based on stored conditions, adjusting the display of character strings related to special privileges or burdens according to the user's location, date, or other criteria, and notifies the provider if the privilege is not applicable.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If an item image containing a character string indicating special privilege (e.g., 'free shipping') is displayed to all users without verification, then the information is conveyed simply and quickly, but users may misunderstand privileges that do not apply to them based on their location or other conditions

Engineering Contradiction:
Improvesimplicity of information displayVSAvoidaccuracy of privilege information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system performs preliminary determination of whether a viewer can receive a special privilege indicated by a character string in an image before displaying the image. The determination unit checks conditions (such as location, user profile) in advance, and only displays the image if the viewer meets the criteria. This prevents misleading information display while maintaining simplicity for eligible users.

Inventive Principle:
Principle #10Preliminary action

2Loss of information

If the system determines and adjusts image display based on user conditions (location, privilege eligibility), then information accuracy is improved, but system complexity increases due to additional determination and processing requirements

Engineering Contradiction:
Improveaccuracy of information conveyanceVSAvoidcomplexity of information processing system
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The determination unit automatically checks whether a viewer can receive a special privilege by comparing viewer information (such as location data) against stored determination conditions. The system self-regulates image display based on this automatic determination, eliminating the need for manual verification and reducing operational complexity despite the added decision logic.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system uses feedback from the determination unit about viewer eligibility to control whether the image is displayed. This feedback mechanism ensures that only appropriate images are shown to appropriate users, maintaining information accuracy while using a straightforward control loop that doesn't require complex processing architecture.

Inventive Principle:
Principle #23Feedback

3Productivity

If character string information in images is always displayed as-is, then processing is simple and fast, but users outside the assumed delivery destination may be misled about applicable privileges

Engineering Contradiction:
Improvespeed of image display processingVSAvoidreliability of privilege information
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The determination of viewer eligibility is performed in advance before the image is displayed. The determination unit checks whether the viewer meets the conditions for receiving the special privilege indicated in the image, and only proceeds with display if the answer is yes. This preliminary check ensures reliability without significantly impacting display speed for eligible users.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10614511B2Information processing system, method for controlling information processing system, information processing device, program, and information storage medium
Publication Date: 2020.04.07 RAKUTEN GROUP INC
  • US10614511B2 patent drawing
  • US10614511B2 patent drawing
  • US10614511B2 patent drawing

AI summary

A determination unit determines, based on a character string contained in an image and a determination condition stored in a storage unit, whether or not it is appropriate to have a viewer to view the image according to a setting in which the information indicated by the character string is not changed or deleted. When the determination unit determines that it is not appropriate to have the viewer to view the image according to the setting in which the information indicated by the character string is not changed or deleted, a processing executing unit executes processing necessary for having the viewer to view the image according to a setting in which the information indicated by the character string is changed or deleted.