IMS Access Network Technology Display for User Experience
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Solution Overview
Problem
The perceived user experience in IMS-based communication services is deteriorated when end-points with diverse access network capabilities communicate, leading to inconsistent quality of experience due to differences in access technologies used by user equipment devices.
Innovation Solution
A system that decodes and interprets session initiation protocol (SIP) invitation packets to determine the access network technology type used by user equipment devices, displaying this information to users and associating icons with contact names to enhance transparency and manage user expectations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If diverse access network capabilities are supported in IMS-based communication services, then network versatility and coverage are improved, but user experience consistency and quality of experience deteriorate
Solution Approach 1:
The system provides feedback to users about the access network technology type being used during communication sessions. By displaying information such as 'WiFi', 'LTE', or '2G' alongside contact names, the system enables users to understand the network conditions affecting their experience, allowing them to make informed decisions about call routing and expectations management.
Solution Approach 2:
The patent introduces an intermediary information display layer between the communication system and the user. This intermediary presents network technology type information in a user-friendly format (icons, labels) that mediates between the technical network capabilities and user expectations, helping users understand and manage their experience across diverse networks.
2Loss of information
If access network technology information is disclosed to users, then user transparency and expectation management are improved, but system complexity and information processing requirements increase
Solution Approach 1:
The system extracts and isolates the access network technology type information from the complex communication session parameters. By separating this specific piece of information for targeted display, the system provides necessary transparency without requiring users to process the entire complex session configuration, reducing perceived system complexity while maintaining information availability.
Solution Approach 2:
The patent uses visual indicators such as colored icons or labels to represent different access network technology types. This visual encoding transforms complex technical information into intuitive visual cues that users can quickly understand without requiring detailed technical explanations, simplifying the user interface while maintaining comprehensive information disclosure.
Data Source
AI summary
User experience is enhanced for Internet Protocol Multimedia Core Network Subsystem (IMS) based rich communication services in telecommunication environments. A system receives, from a user equipment, a session initiation protocol invitation packet to commence a communication session, and as a function of the session initiation protocol invitation packet, displays an access network technology type used by the user equipment to access a network device associated with a multiple access communication network.