IMS Core Announcement Format Adaptation for Real-Time Text and Video Calls
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current telecommunications networks are unable to provide announcements during calls in formats other than audio, which can be ineffective for hearing-impaired individuals, limiting their ability to receive important information such as low balance notifications or advertisements.
Innovation Solution
A telecommunications network that detects the format of enhanced calls (text or video) and generates announcements in the same format, using an IP multimedia subsystem core with a telephony application server and media resource function to output notifications, advertisements, or information to callers, ensuring they receive relevant information in a comprehensible format.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If audio announcements are used during calls, then the network can notify subscribers of low balance or provide advertisements, but hearing-impaired individuals cannot comprehend the information
Solution Approach 1:
The system changes the parameter of announcement format from audio-only to matching the call format (text for RTT calls, video for video calls). This ensures that the announcement is delivered in a comprehensible format to the caller, resolving the contradiction between providing announcements and ensuring they are understood by hearing-impaired individuals.
Solution Approach 2:
The network system is enhanced to provide multiple announcement formats (audio, text, video) depending on the call type. This multi-functional approach allows the same announcement system to serve both hearing and hearing-impaired callers effectively, improving both adaptability and reliability.
2Adaptability or versatility
If the network provides announcements in audio format only, then the system remains simple, but it cannot serve hearing-impaired customers effectively
Solution Approach 1:
The system dynamically adapts the announcement format based on the detected call format. Rather than providing all formats simultaneously, the system adjusts its behavior in real-time to match the caller's capabilities, reducing complexity while improving service inclusivity.
Solution Approach 2:
The announcement format parameter is changed dynamically based on the call type detected by the network. This targeted approach adds complexity only where needed while maintaining simplicity for standard audio calls, thus improving inclusivity without proportionally increasing system complexity.
3Reliability
If the network detects call format and generates matching announcements, then hearing-impaired customers can understand information, but the system complexity increases
Solution Approach 1:
The system uses the existing call signaling and media streams to automatically detect the call format and generate appropriate announcements without requiring separate manual configuration. This self-service approach reduces operational complexity while ensuring reliable information delivery to hearing-impaired customers.
Solution Approach 2:
The network infrastructure is enhanced to perform multiple functions using the same components: detecting call format, determining appropriate announcement type, and generating the announcement. This universal approach improves reliability for hearing-impaired customers while minimizing the increase in system complexity by reusing existing infrastructure.
Data Source
AI summary
A telecommunications network for playing an enhanced announcement in the same format as that of an enhanced call is described herein. An enhanced call is a call via real time text or video. The telecommunications network includes a node or subsystem, such as an IP multimedia subsystem core (IMS or IMS core), programmed to receive an enhanced call in a text or video format, detect the format of the enhanced call, and return an enhanced announcement—an announcement provided in the same format as the enhanced call. The IMS core can include one or more sub-nodes or sub-components, including a telephony application server (TAS), a media resource function (MRF), or both.