In-Call Command Control via Voice Gesture Recognition
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Solution Overview
Problem
Conventional communication devices make it inconvenient to operate call functions, such as placing a call on hold or merging calls, especially during conference calls, especially when using Bluetooth headsets or while driving, as users cannot easily access buttons or screens.
Innovation Solution
In-call command control systems that utilize voice or gesture recognition to perform call functions, filtering commands from the user's voice or gestures to allow multitasking during calls, enabling users to manage calls without manual intervention, such as placing calls on hold, merging calls, or isolating participants, using voice or gesture commands.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If users manually operate buttons or screens to manage call functions, then call control precision is improved, but ease of operation deteriorates
Solution Approach 1:
The patent replaces manual mechanical button pressing or screen touching with voice-based acoustic control. The voice command recognition system captures spoken instructions, processes them through natural language interpretation, and executes corresponding call management functions, thereby maintaining precise control while dramatically improving ease of operation for users engaged in activities like driving.
2Extent of automation
If users actively open or turn on voice control features to perform commands, then automation extent is improved, but productivity deteriorates
Solution Approach 1:
The system performs preliminary configuration of voice control capabilities during device setup or initial use, pre-configuring command recognition patterns and call management functions. This preliminary action enables the voice control system to be immediately operational during calls without requiring users to actively enable or configure features in the moment, thus maintaining high automation while preserving productivity.
3Ease of operation
If users access physical buttons or screens during calls, then ease of operation is improved, but safety deteriorates
Solution Approach 1:
The patent substitutes manual interaction with physical buttons or touchscreen displays with voice-based acoustic control. By capturing and processing spoken commands through the voice command recognition system, users can manage call functions without diverting visual or manual attention from safety-critical tasks such as driving, thereby maintaining ease of operation while eliminating safety risks associated with manual device manipulation.
Data Source
AI summary
A network-based, e.g., cloud-based, and apparatus based in-call command control for dynamically performing user commands such as voice commands or gesture commands are provided. The result allows for hands free operation of a calling system including one where the user is located separate from a base station, and provides for recognizing both voice and gestural commands. Filtering of commands can be performed dynamically so that commands are not perceived by those participating in the call. Further, the user, who has given the command, can be notified regarding the performance of the requested command.