In-call Contact Information Display on Mobile Devices

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Solution Overview

Problem

Conventional mobile communications devices have limited display area, making it difficult for users to access and manage data during phone calls, leading to frustrating user experiences.

Innovation Solution

A mobile communications device displays in-call contact information upon a single user input, incorporating data from social networking services, allowing easy access to contact details during active calls through a dedicated in-call contact information panel.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the mobile communications device displays comprehensive contact information during phone calls, then the user experience is improved, but the limited display area makes it difficult to access and manage data

Engineering Contradiction:

Improveaccess to contact informationVSAvoiddisplay area

Core Design Contradiction:

Ease of operationVSArea of stationary object

Solution Approach 1:

The patent transitions from a two-dimensional limited mobile display to a multi-dimensional information presentation by integrating social networking service data. This includes displaying contact information across multiple dimensions: basic contact details, social media profiles, real-time status updates, and interaction history, effectively expanding the information density beyond the physical display constraints.

Inventive Principle:

Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The contact information is segmented into distinct modules and panels that can be independently displayed and manipulated. The interface divides information into manageable sections such as call control information, contact details, social networking data, and media attachments, allowing users to access specific segments without overwhelming the limited display area.

Inventive Principle:

Principle #1Segmentation

2Quantity of substance

If the mobile communications device stores a large amount of information, then data availability is improved, but the limited display area makes it cumbersome for users to access the data

Engineering Contradiction:

Improveinformation storageVSAvoiddata access

Core Design Contradiction:

Quantity of substanceVSEase of operation

Solution Approach 1:

The system pre-loads and prepares contact information from multiple sources including social networking services before the user needs to access it. During an active call, the relevant contact information is already organized and ready for immediate display, eliminating the need for users to manually search or navigate through stored data.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The mobile communications device integrates multiple functions into a single interface: it stores contact information locally, retrieves data from social networking services, displays comprehensive contact details, manages active calls, and handles media attachments. This multi-functional approach allows users to access diverse information types through a unified interface, simplifying data access despite the device's information storage capacity.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Data Source

PatentUS8095119B2In-call contact information display

Publication Date: 2012.01.10 MICROSOFT TECHNOLOGY LICENSING LLC

AI summary

Call control information regarding a phone call that a user of a mobile communications device is currently engaged in with an individual is displayed on a screen. A request to display in-call contact information is received, and in response to the request the in-call contact information regarding the individual is displayed. This request can be a single user input, and the in-call contact information can include information obtained by the mobile communications device from a social networking service.