Voice Communication Processing for Automated In-Call Content Requests
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Solution Overview
Problem
Users conversing on mobile devices face challenges in sharing content such as contact information or images during conversations due to cumbersome interface limitations, requiring interruptions to perform sharing actions.
Innovation Solution
A system that electronically processes voice communications to identify content requests or offers, correlates them with user accounts, and automates the execution of these requests without user intervention, using natural language processing and voice recognition to determine parameters and transmit the content via suitable networks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually share content during voice conversations using traditional mobile interfaces, then content can be shared, but the conversation must be interrupted and the process is time-consuming
Solution Approach 1:
The system automatically detects content requests in voice conversations, identifies relevant content from user accounts, and executes sharing actions without requiring manual user intervention. The system serves itself by autonomously processing the sharing task from detection to completion, eliminating the need for users to manually navigate interfaces during conversations.
Solution Approach 2:
The system performs preliminary actions by pre-identifying and preparing content for sharing based on voice conversation analysis. Content is retrieved and staged for transmission before the user would traditionally need to manually initiate the sharing process, allowing seamless continuation of the conversation.
2Productivity
If users manually navigate mobile interfaces to share content, then content sharing is achieved, but the operation becomes complex and cumbersome
Solution Approach 1:
The system replaces manual mechanical interface navigation with automated voice-based detection and processing. Instead of requiring users to physically navigate through menus, select contacts, and attach content, the system uses voice recognition and automated logic to detect sharing requests and execute the entire process programmatically.
Solution Approach 2:
The system extracts the content sharing functionality from the traditional manual interface process. By separating the detection, identification, and execution components into an automated system, the complex manual navigation steps are removed from the user's task, leaving only the natural voice-based request.
3Loss of time
If automated voice processing is implemented to enable seamless content sharing, then conversation continuity is maintained, but system complexity increases
Solution Approach 1:
The system integrates multiple functions into a single automated voice processing platform that can detect content requests, identify relevant users, retrieve content from various sources, and execute multiple sharing methods (messaging, social media, email) through unified voice commands. This multi-functionality reduces the need for separate systems for each task.
Solution Approach 2:
The system acts as an intermediary layer between voice conversations and content sharing operations. This mediator translates natural language voice requests into structured commands, coordinates with user accounts and content repositories, and manages the sharing execution, thereby isolating the complexity from the user while maintaining conversation flow.
Data Source
AI summary
A method of detecting establishment of a voice communication between a first voice communication equipment and a second voice communication equipment and automating requests for content. The method includes analyzing the voice communication to identify a request for content, analyzing the voice communication to identify an affirmative response to the request for content, and correlating the request for content with a first user account and correlating the affirmative response with a second user account. In response to identifying the affirmative response and based upon at least one of the first user account or the second user account, identifying from a data storage, the requested content and causing the transmission of the requested content.


