Incentive Management Server Access Control Segmentation
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Solution Overview
Problem
Current systems lack an efficient and organized method for managing and tracking incentives, particularly digital incentives, as providers often do not have a suitable system in place to handle their distribution and tracking.
Innovation Solution
A server computer system with a communications module, processor, and memory that determines access levels for users to access an incentive management application, allowing for authentication, management, and tracking of incentives, including digital gift cards, through various access levels such as administration, provider, and purchaser, with features for generating customized interfaces, tracking shipments, and managing bulk orders.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a comprehensive incentive management system is implemented, then incentive tracking and management capabilities are improved, but system complexity increases
Solution Approach 1:
The system divides access rights into distinct segments (administrator access, provider access, purchaser access) with different levels of functionality. Each segment can access specific modules and features appropriate to their role, reducing the complexity burden on any single user while maintaining comprehensive system capabilities.
Solution Approach 2:
The system provides a unified platform that serves multiple functions: incentive distribution, tracking, management, and reporting across different user types. This multi-functional approach consolidates what would otherwise be separate systems into one integrated solution, improving reliability without proportionally increasing complexity for individual users.
2Ease of operation
If multiple access levels are provided, then user access control is improved, but interface complexity increases
Solution Approach 1:
The user interface is segmented into different views and functionalities based on access levels. Administrators see comprehensive management tools, providers see order fulfillment interfaces, and purchasers see incentive receiving interfaces. This segmentation allows each user type to interact with only the relevant portions of the system, reducing perceived complexity while maintaining strong access control.
Solution Approach 2:
The interface dynamically adapts its content and functionality based on the user's authentication level. Upon login, the system automatically adjusts which menus, tools, and information are visible or accessible. This dynamic behavior provides customized interfaces for each access level without requiring users to manually navigate complex option trees.
3Reliability
If authentication and access level determination are implemented, then security is improved, but processing time increases
Solution Approach 1:
User authentication credentials and access level information are pre-validated and stored during account creation. When users access the system, the authentication process retrieves pre-processed access level data rather than performing complex real-time evaluations, reducing authentication time while maintaining security through preliminary security rule establishment.
Data Source
AI summary
A server computer system comprises a communications module; a processor coupled with the communications module; and a memory coupled to the processor and storing processor-executable instructions which, when executed by the processor, configure the processor to receive, via the communications module and from a computing device, authentication information to access an incentive management application; determine, based on the authentication information, an access level to access the incentive management application, the access level selected from an administration access level, a provider access level, or a purchaser access level, the administration access level assigned to one or more administration accounts and providing full access to the incentive management application, the provider access level assigned to one or more provider accounts and providing access to manage and fulfill incentive orders, and the purchaser access level assigned to one or more purchaser accounts and providing access to place and track incentive orders; and provide the computing device access to the incentive management application at the determined access level.