Incident Reporting Routing via Geolocation and Recipient Database
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Solution Overview
Problem
Smart cities face challenges in effectively routing incident report data to the appropriate recipients due to the lack of efficient data processing, which is crucial for resolving incidents promptly and accurately.
Innovation Solution
A method for processing incident report data using computing means, involving geolocation data, multimedia content analysis, and reliability coefficients to determine the appropriate recipients, ensuring that incident reports are routed to the right authorities for resolution.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If incident report data is collected from citizens using smartphones and communication means, then the network for collecting incident data is extensive and dynamic, but the data processing and routing to appropriate recipients becomes complex and inefficient
Solution Approach 1:
The patent segments the data processing system into distinct functional modules: geolocation data processing, incident type classification, recipient database querying, and automated routing. This segmentation allows each module to handle specific aspects of data processing independently, reducing overall system complexity while maintaining extensive network coverage for data collection.
2Measurement precision
If manual routing of incident data to appropriate recipients is performed, then data accuracy can be maintained, but processing time and administrative burden increase significantly
Solution Approach 1:
The system performs self-service routing by automatically analyzing incident report data, determining the appropriate recipient based on pre-established criteria and databases, and transmitting the data without requiring manual intervention. This automated self-service approach maintains high data accuracy through systematic classification while significantly reducing processing time and administrative burden.
Solution Approach 2:
The patent replaces the mechanical manual routing process with an automated computational system that uses algorithms to process incident data, query recipient databases, and execute routing decisions. This substitution of mechanical manual operations with automated computational mechanisms maintains precision while eliminating time-consuming human intervention.
3Adaptability or versatility
If incident data is routed to multiple recipients simultaneously, then comprehensive coverage of incident resolution is improved, but data processing complexity and routing errors increase
Solution Approach 1:
The system performs preliminary action by pre-establishing comprehensive recipient databases with detailed classification criteria before incident reporting occurs. This pre-configuration allows the automated routing system to reliably match incident data to appropriate recipients without requiring real-time complex analysis, thereby maintaining high routing reliability while achieving comprehensive recipient coverage.
Data Source
AI summary
An incident reporting method implemented by a computer. The method includes: generating, at a processing structure, a piece of incident reporting information depending on incident reporting data relative to the incident and generated at one or more user terminals and including at least geolocation data of the incident, selecting one or more recipients of the received incident reporting data depending on the incident reporting data, the recipient or recipients being selected from a database of recipients of the processing structure, and transmitting the incident reporting information to the selected recipient or recipients.