Intelligent Inclusive Design System for Accessibility Contradictions

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Solution Overview

Problem

Current ICT products and services are not adequately accessible and usable for persons with disabilities, despite compliance with universal design standards and accessibility guidelines, as they fail to address the unique usability and interaction needs of differently abled users.

Innovation Solution

A processor-implemented method and system for intelligent generation of inclusive system designs, which dynamically captures user interactions, identifies functional limitations, and generates multi-modal designs based on pre-defined scenarios and transactions stored in a knowledge bank, allowing for real-time adaptation to user needs.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If universal design standards and accessibility guidelines are complied with, then basic accessibility is improved, but unique usability and interaction needs of differently abled users are not addressed

Engineering Contradiction:
Improveaccessibility complianceVSAvoidusability for differently abled users
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system dynamically generates personalized interaction patterns and micro-interactions based on captured user behaviors and identified functional limitations. Instead of static design compliance, the system adapts design solutions in real-time to address unique usability needs of differently abled users while maintaining accessibility standards.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes design parameters by capturing user behaviors, identifying functional limitations, and generating customized interaction patterns. This transforms generic accessibility compliance into personalized usability solutions by modifying interaction parameters based on individual user needs and assistive technology requirements.

Inventive Principle:
Principle #35Parameter changes

2Manufacturing precision

If design considerations are dependent on designers' competency and knowledge, then design quality may be improved, but the learning curve and accessibility to design principles deteriorates

Engineering Contradiction:
Improvedesign qualityVSAvoidlearning curve for accessibility domain
Core Design Contradiction:
Manufacturing precisionVSDevice complexity

Solution Approach 1:

The system performs automated behavioral pattern capture, functional limitation identification, and personalized design generation without requiring deep expert knowledge from designers. The automated system serves itself by learning from user interactions and generating appropriate design solutions, reducing the burden on designers while maintaining high design quality.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system replaces the manual mechanical process of designer expertise with an automated intelligent system. Instead of relying on designers' knowledge and experience, the system uses automated behavioral analysis and machine learning to generate personalized designs, eliminating the need for extensive learning curves while maintaining design quality.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Ease of operation

If assistive technology tools are employed to interact with technology, then accessibility for persons with disabilities is improved, but interaction patterns change thereby impacting design considerations

Engineering Contradiction:
Improveaccessibility for persons with disabilitiesVSAvoiddesign considerations for changing interaction patterns
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The system continuously captures user behaviors and assistive technology usage patterns, using this feedback to identify functional limitations and generate personalized interaction patterns. This closed-loop feedback mechanism allows the system to adapt to changing interaction patterns automatically, maintaining accessibility while adjusting design considerations based on actual user behavior with assistive technologies.

Inventive Principle:
Principle #23Feedback

Data Source

PatentEP3438952B1Systems and methods for intelligent generation of inclusive system designs
Publication Date: 2025.05.07 TATA CONSULTANCY SERVICES LTD
  • EP3438952B1 patent drawingFigure 1
  • EP3438952B1 patent drawingFigure 2
  • EP3438952B1 patent drawingFigure 3

AI summary

In spite of complying with accessibility standards and guidelines, it is noted that persons with disabilities (PwD) continue to face usability challenges when accessing content. The present disclosure addresses these challenges by firstly identifying design considerations for each type of disability and facilitates intelligent generation of inclusive system designs that addresses usability and accessibility challenges based on persona, scenario and modality associated with users of all abilities, hence being inclusive. Systems and methods of the present disclosure aide designers with a comprehensive knowledge bank of captured challenges, needs and effectiveness of modalities, the outcomes and existing design considerations that may be prompted at appropriate state of development of system designs to help designers make informed design choices without curtailing their creativity thus digitizing the end-to-end design process. An Artificial Intelligence-Machine Learning module facilitates automated generation of run-time interface using cognitive inputs from designers.