Incremental Network Service Rollout via Redundant Control
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Solution Overview
Problem
Existing methods for testing new digital entertainment services in a lab setting are limited due to artificial environments and small test groups, leading to risks of premature large-scale implementation and customer dissatisfaction if the services are undesirable or require changes.
Innovation Solution
A method and system for incrementally implementing new network service capabilities through redundant control networks, allowing for gradual rollout to larger portions of the consumer population, with feedback collection and service revisions before widespread adoption.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If new services are tested in a lab setting with a small group of selected users, then the testing can be performed under controlled conditions, but the testing has limited success due to the artificial environment and narrow exposure to the public
Solution Approach 1:
The patent segments the consumer population into multiple portions and implements the new service capability incrementally across different control networks. This allows testing to progress from a small initial group to progressively larger portions of the population, moving from controlled lab conditions to more realistic environments while maintaining the ability to monitor and control the rollout process.
Solution Approach 2:
The patent performs preliminary testing with a first portion of the consumer population before expanding to subsequent portions. This preliminary action allows the service provider to identify and correct issues in a controlled manner before broader implementation, thereby improving testing reliability while gradually increasing exposure to the public.
2Productivity
If new services are implemented on a large scale prematurely, then the service can be made available to more customers, but the entire system must be re-provisioned at significant expense and effort if the service proves undesirable or needs changes
Solution Approach 1:
The patent divides the consumer population into multiple portions and implements the new service capability incrementally through different control networks. This segmentation allows rapid deployment to the first portion while maintaining the ability to rollback or modify the service for subsequent portions, thus achieving fast productivity without sacrificing service stability.
Solution Approach 2:
The patent prepares for potential service failures by implementing the new capability progressively across different control networks and population portions. This beforehand cushioning ensures that if issues arise, only the affected portions need to be re-provisioned rather than the entire system, significantly reducing the expense and effort of corrections.
3Productivity
If new services are implemented on a large scale prematurely, then the service can be made available to more customers, but customers may be exposed to sub-par service and may change providers or not subscribe even after improvements are made
Solution Approach 1:
The patent segments the consumer population and implements the new service capability incrementally across different control networks. This allows the service to be deployed quickly to the first portion while protecting subsequent portions from potential issues, thereby maintaining customer satisfaction and preventing provider switching.
Solution Approach 2:
The patent implements feedback mechanisms to monitor service performance across different portions of the consumer population. This feedback allows the service provider to identify and address issues before they affect larger numbers of customers, preventing dissatisfaction and provider switching while maintaining rapid deployment capability.
4Productivity
If the second service capability is provided to all end users, then the new service can be widely adopted, but feedback from a larger population may reveal additional issues requiring further revisions
Solution Approach 1:
The patent segments the consumer population into multiple portions and implements the new service capability incrementally. This segmentation enables the service to reach widespread adoption through progressive rollout while maintaining the ability to monitor quality and make revisions based on feedback from each portion before expanding to the next.
Solution Approach 2:
The patent performs preliminary implementation with each successive portion of the consumer population before full-scale deployment. This preliminary action allows the service provider to gather feedback and make quality improvements at each stage, ensuring service reliability increases alongside adoption rate.
Data Source
AI summary
A system for gradually implementing network services to end users includes substantially redundant first and second control networks, connectable to the end users through a routable communications network. The first control network provides a first service capability to all the end users. The second control network provides a second service capability to a first portion of the end users, the second service capability replacing the first service capability of the first portion of the end users. The second control network subsequently provides the second service capability to a second portion of the end users, while continuing to provide the second service capability to the first portion, the second service capability replacing the first service capability of the second portion of the end users. The second service capability provided to the second portion of the end users may include revisions based on feedback from the first portion of end users.