Indicative Summaries for Text Message Threads

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Solution Overview

Problem

Users of mailing lists and discussion groups face difficulty in finding relevant information as current representations require reading multiple postings to understand the content of a thread, with subject lines often not providing a clear description of the discussion.

Innovation Solution

A method and apparatus that extract representative sentences from each text message in a thread based on word overlap with the subject or root message, generating indicative summaries to provide a concise overview of the thread's content.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users read most of the postings in a given thread to gain understanding of the content, then they can obtain complete information, but they waste a significant amount of time

Engineering Contradiction:
Improveinformation completenessVSAvoidtime to read thread
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent extracts key sentences from each message in a thread to create an indicative summary. This extraction process identifies and removes only the essential information-bearing sentences while discarding redundant content, allowing users to quickly grasp the thread's main points without reading every message.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent segments the thread content into individual sentences and evaluates each sentence's importance based on word overlap with the subject line. This segmentation allows the system to selectively present only the most relevant sentences in the indicative summary, rather than requiring users to process the entire thread sequentially.

Inventive Principle:
Principle #1Segmentation

2Ease of operation

If subject lines are used to describe thread content, then the representation is simple and quick to scan, but they rarely give a good description of what is being discussed

Engineering Contradiction:
Improveease of scanningVSAvoidcontent description accuracy
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent introduces an intermediary indicative summary between the subject line and the full thread content. This summary acts as a mediator that provides more detailed information than the subject line while remaining more concise than the complete thread, helping users make informed decisions about which threads to read.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent performs preliminary analysis of the thread content by calculating word overlap between sentences and the subject line before the user arrives. This preliminary action creates the indicative summary in advance, so when users view the thread list, they immediately see an accurate preview of the content without having to read the entire thread.

Inventive Principle:
Principle #10Preliminary action

3Loss of information

If digests containing actual content of each thread are provided, then users can more easily find topics of interest, but users must still browse the digests containing actual content

Engineering Contradiction:
Improvecontent visibilityVSAvoidtime to browse digests
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

Instead of providing complete digests of thread content, the patent extracts only the most informative sentences based on word overlap analysis. This extraction creates a condensed indicative summary that preserves the essential information while eliminating unnecessary content that users would otherwise need to browse.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent changes the parameter of information density by selectively including or excluding sentences based on their word overlap score with the subject line. This parameter change allows the indicative summary to maintain high information content while reducing the overall volume of text users must scan.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS8868670B2Method and apparatus for summarizing one or more text messages using indicative summaries
Publication Date: 2014.10.21 AVAYA INC
  • US8868670B2 patent drawing
  • US8868670B2 patent drawing
  • US8868670B2 patent drawing

AI summary

A method and apparatus are provided for summarizing a text message, such as an email message or a transcribed audio message. A portion of each text message, such as a sentence, is extracted as an indicative summary of the text message based on a degree of overlap of words in the sentence with a set of words, such as words in the message subject or words in a related root message. The extracted portion is based on a score for each portion of the text message, such as a sentence. An interface is also provided for presenting the indicative summaries of a set of related text messages to a user.