Information Processing Apparatus Error Notification Filtering
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Solution Overview
Problem
Existing error notification systems in image processing apparatuses often provide unnecessary error information to information processing apparatuses, causing user discomfort, as the error information may not be relevant to the user's current job operations.
Innovation Solution
A program and information processing apparatus configuration that receives execution requests for image processing jobs, acquires status information, and provides error notifications only during a designated notification time period when the status information is relevant to the job, ensuring that error information is useful and timely for the user.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If error information is continuously sent to all information processing apparatuses, then the image processing apparatus can maintain comprehensive error monitoring, but the information processing apparatus receives unnecessary error notifications causing user discomfort
Solution Approach 1:
The system performs preliminary actions by sending a notification inquiry request before sending error information. The information processing apparatus checks whether a notification period is set and whether the current time falls within that period. Only when both conditions are met is the error information sent. This preliminary verification ensures that error notifications are sent only when relevant to the user's current operations, preventing unnecessary notifications and user discomfort while maintaining reliable error monitoring.
2Loss of information
If error notifications are sent to all connected information processing apparatuses, then complete error information dissemination is achieved, but irrelevant users receive unnecessary notifications
Solution Approach 1:
The system applies local quality by making the error notification capability specific to each information processing apparatus. Each apparatus is configured with its own notification period settings that reflect its operational relevance to the image processing apparatus. The error information is sent only to apparatuses whose notification period encompasses the current time, ensuring that each receiving apparatus gets error information relevant to its local operational context rather than universal error notifications.
3Measurement precision
If the system monitors and filters error notifications for each information processing apparatus, then relevant error information is delivered accurately, but the notification system becomes more complex
Solution Approach 1:
The complexity management is achieved through preliminary action by pre-configuring notification periods for each information processing apparatus. Instead of complex real-time analysis of job relevance, the system uses pre-set time periods that define when each apparatus should receive notifications. This approach achieves precise error notification relevance through simple time-based filtering, avoiding the need for complex job content analysis or dynamic relevance assessment.
Data Source
AI summary
A non-transitory computer-readable medium has a program stored thereon and readable by a processor of an information processing apparatus configured to communicate with an image processing apparatus. The program, when executed by the processor, causes the information processing apparatus to perform: receiving an execution request to cause the image processing apparatus to perform the image processing, the execution request corresponding to a job; acquiring status information indicating a status of the image processing apparatus; and providing notification, during a notification time period, of error information based on the status information when the status information is acquired during the notification time period, which starts at a time when the execution request is received.